Job Description

The Head of Financial Crime Compliance (FCC) is a team leader role, reporting to the Chief Compliance Officer. The selected candidate is expected to lead and oversee the companys financial crime compliance program to ensure compliance with all applicable regulations and regulatory expectations through the timely and effective identification, assessment, mitigation, reporting and escalation of financial crime related risks and matters, such as those relating to anti-money laundering/countering the financing of terrorism, countering proliferation financing, sanctions, anti-bribery and corruption, anti-fraud and FATCA/CRS.
Key Responsibilities:

• Provide leadership, oversight and guidance to the FCC team
• Develop, maintain and review FCC related frameworks, policies, procedures and processes
• Continue to uphold and enhance standards of compliance within the company on financial crime related regulations and regulatory expectations
• Oversee the FCC teams operational processes e.g. onboarding customer due diligence, name screening, transaction monitoring etc., and ensure that business-as-usual activities are performed in accordance with established quality standards and turnaround time
• Provide FCC advice as required to the business and stakeholders
• Identify transformation and automation opportunities for the FCC team, and work with the relevant stakeholders to increase efficiency and effectiveness in the way of working
• Act as a point of escalation within the company for financial crime related risks and matters, as well as further escalate these to the Chief Compliance Officer
• Define and ensure appropriate compliance monitoring and testing to ensure FCC processes and controls are functionally appropriately, and review monitoring and testing results
• Oversee the companys enterprise-wide risk assessment for AML/CFT
• Ensure timely and accurate filing of suspicious transaction reports
• Manage all regulatory reviews, audits etc. relating to financial crime compliance, and ensure that any identified areas for improvement are appropriately captured in Archer
• Proactively monitor and ensure that all FCC gaps are remediated in a timely manner
• Develop and conduct FCC related training program for the company
• Support the Chief Compliance Officer with FCC management information reporting
• Keep track of regulatory developments, industry best practices and evolving typologies relating to FCC, and ensure gap analysis is performed in a quality and timely manner.
• Lead efforts to continuously enhance the companys frameworks where required
• Create awareness within the FCC team on evolving FCC regulations, best practices and trends

Minimum Requirements:

• Robust understanding of Singapore regulatory requirements and best practices related to financial crime, primarily anti-money laundering/countering the financing of terrorism, countering proliferation financing, anti-bribery and corruption, FATCA/CRA, anti-fraud etc.
• Strong leadership, stakeholder engagement, project management and communication skills (both verbal and written)
• Self-motivated individual with a strong work ethic, ability to multitask and collaborative skills to work and engage within a larger Singapore Compliance team
• Sound understanding of the retail insurance/high-net worth/wealth management/private banking segment
• Passion in developing junior talent will be a plus
• Demonstrated track record in leading and driving change for more efficient and effective ways of working within FCC teams will be a plus
• Advanced knowledge of commonly used FCC systems in the industry and data analytics tools will be a plus
• ACAMS / IBF-Certified Financial Crime Compliance practitioner candidates are preferred

About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement Hybrid