Job Description

Role Responsibilities

As Head of Property, Singapore, you will also be a key member of the Property family. You will lead the team deliver and execute our Property Strategy in line with the bank\xe2\x80\x99s priorities. You will help influence decision-making by providing sentiment insight, manage a diverse network of stakeholders, and lead the delivery of high-quality strategies for both office and branch footprint in partnership of our supply partners.

Strategy

• Accountable for the development and execution of the Country Property Corporate Plan including the delivery of the property scorecard objectives and outcomes aligned to strategic goals of Workplace Experience, Safety, Efficiency and Sustainability
• Accountable for the development and delivery of country property strategies, influencing key geographic and business stakeholders to ensure optimal solutions are implemented.
• This role is a member of the Cluster Property Management Team, with collective responsibility for developing the Property Strategy aligned with the overall Bank strategy.

Business

• The role is accountable through regional, cluster and country Property teams to ensure all aspects of the Property function are well managed, well operated and provide safe and productive work environment for the group\xe2\x80\x99s staff and customers
• Accountable for Property engagement model with cluster/country CEO\xe2\x80\x99s and business leaders, to ensure the function has a deep understanding of strategic business needs and influence business outcomes beyond express needs.
• Accountable for managing a portfolio of 22 properties, spread across ~0.8m square feet of branch and office space, supporting SCB staff.
• Managing a Country operating budget of $75.9m, through geographic teams in the most effective and efficient manner in support of and aligned with the business strategy, through continually improving operating metrics relating to space use, costs and employee experience.

Processes

• Accountable for the Property geographic operating model and resourcing/budget decisions
• Develop, implement and deliver property strategies and strategic initiatives
• Manage annual country Property budgets including capital projects budgets. Agree Country budgets with key stakeholders
• Lead and empower teams to ensure the Country meets its respective agreed environmental targets

People & Talent

• Play a leadership role \xe2\x80\x93 accountable for providing clear, effective and supportive supervision and leadership of the Country Property team
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners
• Employ, engage and retain high quality people, with succession planning for critical role, build bench strength and formulate succession plans for the team
• Develop high performing and collaborative teams and enhance cross-functional relationships.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
• Review the team structure/capacity plans regularly and feed opportunities into Property Target Operating Model refresh.
• Support the SCB promise through the active support for team CSR activities.

Risk Management

As Risk Control Owner for Property Management and Security Management (including H&S regulations) in Country, responsible under the Group Operational Risk Framework for ensuring that the residual risks within the scope of Property responsibilities remain within appetite. In discharging this responsibility, the Country Head must:

• Risk control owner for all Property related risks, including Health and Safety, Security and Business Continuity Management.
• Responsible for ensuring that the residual risks within the scope of responsibilities for managing the risk control areas of Property remain within appetite at Country level.
• Act as a liaison between the CMT and Property for Country Crisis Management
• Challenge and verify First Line risk identification and assessments, in line with changes in the internal and external environment
• Identify and report key risks and ensure where outside of the risk appetite they are escalated to the appropriate body for risk acceptance
• Maintain a good understanding of applicable laws and regulations pertaining to Property Risk control areas
• Monitor compliance with and effectiveness of the risk control environment
• Monitor \xe2\x80\x98live\xe2\x80\x99 risk issues and events material to the Bank and verify whether appropriate management action is being taken to mitigate their impact
• Advise governance bodies on key risks, the effectiveness of mitigants and controls, and alignment of residual risks with appetite
• Ensure operations in country are audit ready

Governance

• Act as second line of assurance underpinning Partners responsibilities
• Represent Property in risk committees \xe2\x80\x93 Country FORTM, NFRC. etc.
• Chair Country FORTM or other Risk Management meetings every two months.
• Accountable to ensure Supply Partner governance standards are met and performance of supply partners is meeting agreed service level standards.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Lead the Country Property Team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Monitor local regulatory developments and establish local addenda to Property owned Policies and Standards as required

Key stakeholders

• Accountable for senior stakeholder management within the region; developing strong partnerships, proactive discovery of upcoming projects that impact the Country spend, while creating value by influencing stakeholders to make decisions when considering the wider business.
• Key stakeholder interactions are CEOs, CFOs, CTTO\xe2\x80\x99s and Business/Function Heads in country
• Property Leadership Teams

Other Responsibilities

• Embed Here for good and Group\xe2\x80\x99s brand and values in Property; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 12+ years of experience in Real Estate.
• Preferably a bachelor\xe2\x80\x99s degree in Real Estate, Facilities Management, engineering or other business-related discipline preferred
• Knowledge of the facilities/real estate market as well as a keen understanding of customer service principles
• Demonstrated resourcefulness in seeking out market opportunities and leveraging supplier base to maximum advantage
• Exceptional leadership capabilities and experience managing large multi-disciplinary teams
• Strong Communication and Negotiation skills
• Strong experience in working with supply partners

Role Specific Technical Competencies

• Influencing Through Expertise
• Effective Communication
• Business Intelligence
• Risk Management
• Supply Partner Management
• Facilities Management
• Premises Management and Security
• Lease and Property Management \xe2\x80\x93 Real Estate
• Budget Management

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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