Job Description

JOB SUMMARY
The Global Head, Technology & Operations (T&O) Risk & Control (R&C) leads the risk management and control capabilities across Technology & Operations (T&O) and seeks to manage the risks in a more consistent and effective manner. This team has both dedicated, client-centric R&C expertise to drive proactive risk identification and remediation outcomes for critical domain areas across T&O and also specialised capabilities to provide clearer and streamlined risk management support, ensuring that our risks are governed, assessed, mitigated, and reported in a consistent manner.
Within this team, the Head, Risk & Control Digitisation role is responsible to lead and drive the Risk & Control digitisation efforts, with specific emphasis on automating the Bank's controls at source and automating our control testing. The role will work closely with all the three lines of defence to ensure the Bank's risk management framework is automated, robust, efficient, and aligned with our strategic objectives.
RESPONSIBILITIES
The role is responsible to do the following.
Leadership
a) Lead the design, development and deployment of a comprehensive data led risk management solution, with a specific emphasis on control automation and control testing automation across the technology ICS, resilience, data and third-party principal risk types.
b) Develop and drive a data-led risk management digitisation agenda to digitise the way risks and controls are executed, managed and monitored at a T&O Risk & Control level.
c) Lead the digitisation efforts to enhance risk management processes, including the integration of advanced analytics and technology solutions, including AI.
d) Collaborate with senior colleagues across all the three lines of defence (business units, risk management, and internal audit) to ensure the solution bring synergies to effectively identify risks, perform risk assessment, and risk mitigation.
e) Provide guidance and support to senior management on proposed architecture plan, progress and the risks associated to the initiative.
f) Stay abreast of industry trends and best practices in risk management and digitisation, and ensure advanced analytics and technology solutions are adopted for T&O Risk & Control as appropriate.
Solution Development
a) Focus on Customer centricity to create long term value proposition for T&O Risk & Control.
b) Transition from significant manual control testing to automated control testing at scale, with the use of unified datalake, AI/ML capabilities and other appropriate foundational and advanced technologies.
c) Explore and understand multiple automation initiatives run in various parts of the Bank to leverage synergies across solutions and processes, and optimise current solutions.
d) Implement dynamic and continuous risk monitoring rather than periodic risk assessments.
e) Leverage single data lake and other appropriate technologies to strategically feed real-time control data from underlying systems, configurations, and infrastructure rather than relying on sample-based testing.
f) Partner with Technology & Architecture, the Chief Data Office, GIA, and 2LoD to collaboratively design and build a holistic solution for the Bank and/or leverage solutions deployed by others.
Processes
a) Identify efficiencies in the execution process and streamline and automate wherever possible.
b) Regularly identify and implement opportunities for efficiency (via A3s) across processes, systems, and infrastructure.
c) Ensure standardisation and best practice migration across regions, segments, and functions.
d) Develop data gathering strategies, analyse, interpret, and produce effective data for management and business wide consumption of the reports.
Data Management:
a) Drive the creation and implementation of a unified data architecture that integrates various data sources and systems.
b) Oversee the development and maintenance of a common data lake to support advanced analytics and reporting.
c) Ensure the data lake is optimized for resilience and real-time observatory data for resilience monitoring.
d) Work closely with T&O R&C MT and their teams to drive an effective security risk management culture and compliance mindset.
e) Work with other Risk and Controls teams to drive efficiency, effectiveness and reduce duplication.
People & Talent
a) Work in close collaboration with internal stakeholders, risk, and control partners across all functions to effectively embed a strong culture of risk awareness and good conduct.
b) Track and sustain a continuous improvement and innovation culture.
c) Support a culture of diversity and inclusion to bring the best out of our people.
Our Ideal Candidate

• 18+ years of experience in risk management, with a focus on data-led strategies and digitisation, with experience in Programme Management, project management, technology, Cyber Security and data.
• A proven track record of successfully leading complex delivery initiatives in technology, risk management, Cyber Security, data, or other related areas.
• A proven track record of leading and implementing digitisation initiatives in a financial institution.
• A track record of leading and motivating high-performing, successful teams.
• Strong understanding of risk management frameworks and regulatory requirements.
• Excellent analytical, problem-solving, and decision-making skills.
• Thorough understanding of business processes, risks, threats, internal controls, and experience with complex, multi-stakeholder organisations.
• Strong ability to liaise with all parts of the Bank, including senior security, risk, and business stakeholders.
• Highly effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers.
• Bachelor's degree in Finance, Business Administration, or a related field. A Master's degree or professional certification (e.g., CFA, FRM) is preferred. Professional certifications have an advantage (e.g., PCI ISA, CISA, CISSP, CISM, ITIL, PMP, CSM, CPO).

Role Specific Technical Competencies

• Program Management
• Business Process Design
• Risk Management
• Analytical Thinking
• Process Management

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
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Skills Required