Job Description

"To be the most loved everyday food and groceries destination!" - that\'s our mission at foodpanda (small \'f\').

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Our parent company Delivery Hero is a global leader in the food delivery business, operating in 70+ countries across Asia, Europe, Latin America, the Middle East and Africa; and also pioneering Quick Commerce - the next generation of e-commerce.

With a global ecosystem of employees, riders, and partners, we are at the forefront of innovation with a strong tech infrastructure at our core, getting the food and groceries that you need into your hands quickly and conveniently!

Pandora is one of the global platforms in Delivery Hero, serving 5 brands in 20+ countries, including foodpanda. We are looking for enthusiastic problem solvers to join us in scaling our platform, digitalising businesses, uplifting rider livelihoods and building hyper-convenient solutions for our customers. If you love working in an international and dynamic environment, and are not afraid to roll up your sleeves to get things done, you will find your tribe with us. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are now searching for an exceptionally motivated and driven leader to join and lead our Pandora People Partner team. This team spans 4 tech hubs (Berlin, Singapore, Taiwan, and Turkey), and this role can be based in either Berlin or Singapore. If you have demonstrated experience in building and scaling People functions in e-commerce businesses, and are looking for a place where you can gain hands-on experience and create significant impact, we would like to hear from you!

Responsibilities

People Partnering and Leadership

• Be a strategic People Partner to senior leaders in our Pandora business, helping to develop and execute our People and Talent strategy.
• Build, develop, and lead high-performing teams of People Partners in our 4 tech hubs (Singapore, Berlin, Taiwan, and Turkey, and guide/motivate them to supercharge business performance.
• Collaborate with foodpanda\'s management teams and Centres of Excellence to align People initiatives with organisational needs.

Organisational Development and Change

• Co-create organisational development and change management strategies, and roll out initiatives aimed at increasing organisational effectiveness.
• Manage organisational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Performance and Talent Management

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.
• Drive talent planning and succession planning exercise.
• Obtain insights and new requirements to iterate and evolve foodpanda\'s performance culture and journey.
• Conduct training needs analysis and propose training plans that meet business priorities as well as employees\' professional development needs.

Workforce and Compensation Planning

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.
• Guide senior leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness.

Employee Engagement and Retention

• Leverage data and insights, propose and track action plans to address and improve engagement.
• Analyse attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experience and HR Service Delivery

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.
• Leading and improving the overall management of our employee lifecycle, from onboarding to career transitions, and delivering excellent employee experience through seamless and efficient execution of each step.
• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

Requirements

• Approx. 10-15 years in senior HR Business Partner roles and/or related HR roles, with experience leading teams in multiple geographies, preferably for Tech/Product.
• Background in fast-paced, entrepreneurial, startup/tech/VUCA environments preferred.
• Broad and robust knowledge of people related topics and processes, with relevant working experience in Singapore or Berlin preferred.
• Track record in leading and delivering large-scale People initiatives and problem solving in complex, matrixed businesses.
• Maturity, strong relationship and consultative skills, with ability to influence, inform, and negotiate effectively.
• Good business acumen, data and metrics driven, and able to drive agendas and deliver actionable insights at the C-Level.
• Fluency in English (our corporate language) and great communication skills.

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Foodpanda