Job Description

Description

Co-lead the Clinical Admin Support Team with Manager/Senior Manager to carry out administrative and operational duties for various nursing departments and to the Assistant Directors of Nursing (ADNs) in the planning and operation over multiple hospitals/sites

Key Responsibilities and Duties

• Co-lead the Team to provide administrative support and partnership to nurse leaders in clinical areas to enhance the level of clinical care to patients:

• Assist with the planning of department rosters and staff leave through the operation of rostering software to ensure optimum staff numbers on duty
• Provide basic administrative and technical support of rostering software applications to users
• Support nurse leaders in the submission and approval of shift claims on a monthly basis, ensure shift attendance records are accurate
• Maintain and organize department files and documents regularly, and seek to ensure all records are complete (both electronic and paper records)
• Ensure adequate office inventory by ordering supplies through the procurement portal
• Support nurse leaders with department data and statistics where required
• Represent the department to engage and liaise with other departments or external parties where required
• Provide logistical planning and support for department-related events where required
• Assist in compiling incident reports - Liaise with Staffs to facilitate reviews on the hospital occurrence/ incident reports, and formulate a corrective action plan as well as ensure plans are implemented to prevent future occurrences
• Collaborate, facilitate, manage, and evaluate patients\' feedback, compliments, complaints, and other related issues. Assist in conflict de-escalation, service recovery, and escalate where necessary
• Receive records of clinical performance indicators (e.g. med error, falls, CAUTI, phlebitis, PU, etc.) and support with follow up improvement work
• Support the ADNs in planning and operations of non-clinical areas including:

• Strategic planning, organizational development, e.g. timely compilation and submission of regular department reports
• Manpower recruitment, deployment, and staff engagement, e.g. nursing retreat, team building, and nursing workshop, leave balloting
• Training and development, e.g. co-ordinate department staff training for internal/external course
• Finance e.g. annual budgeting and tracking budget utilization
• Resource management
• Database management, e.g. maintain and submit staff training hours to Singapore Nursing Board (SNB)
• Provide secretariat support for Department of Nursing Admin (DNA) and division meetings:

• Provide administrative support to ADNs:

• Schedule and coordinate appointments, meetings, and presentations
• Prepare presentation materials for the meeting
• Record minutes and coordinate meeting follow-up
• Inform/Remind HOD on important matters and timelines
• Assist and follow up with workgroups on peri-operative planning
• Provide administrative support for Nursing Division

• Maintain office stationery for the department
• Update and maintain departmental files such as KPIs, Policies, Work instructions, Orientation files, etc
• Collaborate with other Nursing units on Divisional level activities as assigned e.g. open house for mass recruitment
• Collaborate with other Divisions/Departments on organizational-level activities as assigned e.g. cross-department committees

General

• Co-ordinate and participate in the strategic planning for the department Admin Support
• Precept and mentor junior executives. Induct and train new staff

Job Requirements

• Bachelor\'s Degree or equivalent in any discipline from a recognized institution
• At least 7 to 8 years of administrative experience, preferably in healthcare
• Competent in Microsoft Office applications
• Strong communication and interpersonal skills
• Excellent organization and prioritization skills
• Resourceful, responsive, and disciplined
• Able to work efficiently and independently
• Comfortable with working in clinical areas

Interested candidates please send a copy of your resume to

Lynn Ho
R23114223

Recruiter\'s Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Industry

Education & Training
Healthcare / Pharmaceutical / Life Science / Medical Device
Others
Public Sector / Government & Statutory Boards

Specialization

Healthcare - Nurse / Allied Healthcare
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs
Senior Management

Location

Central, North, East, West

Employment Type

Contract / Temp
Permanent

Salary

S$6,001 to S$10,000 / mth

If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying.
CEI Registration No.: R23114223
Email: lynnho@recruitexpress.com.sg

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express