Healthcare Call Centre Associate (backend, Office Hours, Contract/perm, No Shift) #hho
Singapore, Singapore
Job Description
Description
Job Responsibilities :
- Responsible for handling incoming and outgoing calls, assigned emails and other forms of communication (including but not limited to messaging) to ensure client\'s queries, appointments and referral of services in a professional, service-oriented manner and maintaining the highest level of customer satisfaction.
- Ensure providing of information is in a clear and comprehensive manner to clients.
- Ensure timely follow up of clients\' requests within promised timeline and liaise with relevant departments
- Promptly resolve client\'s enquiries by providing accurate and professional information
- Provide receptionist duties at front counter
- Provide other administrative support when required
- Any other duties as may be assigned by Immediate Supervisor and/or the Management
- Good communisation and interpersonal skills
- Able to work in a fast paced environment
- Good teamwork and organisation skills
- Relevant experience in call centre, healthcare or customer service industry will be an advantage
- Able to commit to 5.5 work week (half-day on Saturdays)
- Those with more relevant experiences may consider for Senior Position
Recruiter\'s Ref Code: #HHO
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Industry
Banking & Finance
Education & Training
Others
Public Sector / Government & Statutory Boards
Specialization
Administrative Support / Secretarial
Customer Service
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs
Location
Central, North, East, West
Employment Type
Part-time
Contract / Temp
Permanent
Salary
S$1,501 - S$2,600 / mth
S$2,601 - S$4,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying (Outsourcing Team).
CEI Registration No.:R23114223
Email: lynnho@recruitexpress.com.sg
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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Job Detail
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Job IdJD1339482
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned