We are seeking an empathetic and resourceful individual to join our team as a Helpline Paracounsellor. In this role, you will provide immediate support and assistance to callers seeking help through our helpline. You will offer emotional support, information, and referrals to appropriate services, ensuring that callers feel heard and understood. This position requires strong communication skills, a compassionate approach, and the ability to handle sensitive situations effectively.The Helpline Paracounsellor role is for the National Problem Gambling Helpline and Webchat services.Key Responsibilities
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