Job Description

PERMANENT JOBS!

HOSPITALITY MANAGER

SINGAPOREANS/ PRs ONLY ( Salary \xe2\x80\x93 $4,500.00 - $5,500.00)

LOCATION (Tanjong Pagar)

JOB DESCRIPTION

• Manage activity and oversee the daily execution of facility

• Planning, organizing, directing and evaluating the activities of the Reception, Caf\xc3\xa9 and Pantry Services teams.

• Overseeing the daily operations of the above functions through direct interface and communication with the team.

• Working with the client to ensure that goals and expectations are fully understood, and then communicating such expectations to the staff and incorporating them into all aspects of the operation.

• Maintaining close communications with the client ensuring standards is meet and exceeded on an on-going basis.

• Developing Quarterly Action Plans for the completion of projects designed to improve services and enhance customer satisfaction, as part of the operation\xe2\x80\x99s yearly initiatives.

• Overseeing the implementation of necessary administrative duties such as scheduling, payroll, etc. for the entire team at client\'s place.

• Managing all financial reports ensuring accuracy and timely reporting.

• Continually monitoring payroll and other expenses on Caf\xc3\xa9 and Pantry purchase, ensuring that they are in line with budget and with forecasted levels of business.

• Following established guidelines for obtaining proper approvals and providing accurate and timely explanations and/or documentation for any expenditure of company funds.

• Ensuring that appropriate standard operating procedures are in place for all functions and that these procedures are modified as changes occur or new responsibilities are assumed.

• Ensuring that current policies, procedures and guidelines are being followed by associates.

• Establishing and maintaining excellent working relationships with key internal departments and clients, as well as with external purveyors and contractors supporting the Firm at the relevant locations.
  

Health and Safety Responsibilities:

• Follow health, safety and security procedures

• Maintain safe personal presentation standards

• Consult on health and safety matters

• Report all incidents and hazards immediately

• Complete all required HSE training

• Adhere to the site food safety plan, hygiene procedures and standards
  

HSE Policy / Procedure Documents:

• Health, Safety and Environment Policy

• Employee Health, Safety and Environment Handbook

• Relevant Inspection Forms / SOPs / PWI

• Material Safety Data Sheet (MSDS)
  

WORKING HOURS

• Shift Roster
  

JOB REQUIREMENTS

• Experience of working within a service industry and within a demanding fast paced environment

• Experience of work within a team and desiring to providing a \xe2\x80\x98five-star\xe2\x80\x99 service

• Experience working in a Hospitality environment

• Excellent verbal and written communication skills

• Proficiency in MS applications and knowledge of office technology and equipment

• Familiarity with conference room reservation and space management systems

• Excellent organizational and administrative skills with the ability to prioritize tasks

• Ability to carry out responsibilities with minimal supervision

• Extensive knowledge in event and space management with focus on event logistics and execution

• Ability to think strategically in terms of both short-term and long-term objectives and challenges
  

Interested applicants, please email detailed to

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to - servcon@singnet.com.sg / recruit@serviceconnections.com.sg Call for more details please call at 6333 0052 Mondays to Fridays 9.00am - 5.00pm 111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098

www.serviceconnections.com.sg License no: 09C4937 / R11022931