Job Description

Join Our Team: Host/Hostess for a new F&B Concept in Singapore We are launching an exhilarating new cafe/bar concept in the heart of Singapore that promises an unforgettable experience for our guests. Our mission is to create a unique atmosphere that\'s as inviting as it is exciting. We are seeking a passionate and professional Host/Hostess to be the face of our brand and the first point of contact for our guests.

Responsibilities As our Host/Hostess, you will be the heartbeat of our cafe\'s atmosphere. Your primary responsibilities will include:

• Executing all opening and closing procedures with precision, managing emails, guest communications, and responding promptly to inquiries and special requests.
• Ensuring the smooth operation of the telephone system and reservation procedures.
• Orchestrating the service flow and seating arrangements to optimise dining operations.
• Welcoming guests warmly upon arrival and ensuring they are seated comfortably and efficiently.
• Upholding high hygiene standards by conducting regular inspections and coordinating maintenance and repairs.
• Addressing guest complaints effectively, escalating to management as necessary.
• Acting swiftly and appropriately in emergency or safety situations.
• Carrying out daily secondary duties and special projects as directed by management.
• Monitoring and enhancing guest satisfaction throughout their dining experience.
• Assisting guests with the organisation of private events.
• Anticipating material and supply needs and ensuring their availability.
• Establishing procedures for maintaining par-stocks for all menus and beverage lists.
• Taking ownership of the entire cafe, including order-taking and service of F&B products.
• Adhering to clean grooming standards, including cleaniness and personal hygiene.
• Managing of part-timers\', their trainings and schedules.
• Promoting a team-oriented environment and a positive working climate. Barista responsibilities. (Trainings will be provided, prior experience is a huge plus.)

What We Offer:

• A competitive salary range of SGD 3,000 - SGD 4,500, commensurate with experience.
• Opportunities for professional growth and advancement within a dynamic and innovative company. A supportive and inclusive team environment.
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Who You Are:

• A hospitality enthusiast with a friendly and approachable demeanor.
• Someone with a keen eye for detail and a proactive approach to problem-solving.
• A team player who thrives in a collaborative environment.
• A professional with excellent communication skills, both written and verbal. Preferably with experience in a similar role, but we welcome those with a passion for service and a willingness to learn.
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Note: Only shortlisted candidates will be contacted for interviews. We are an equal opportunity employer and value diversity at our company.