Hotel Concierge

Singapore, Singapore

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The main responsibilities and tasks of this position are listed as, but not limited to the following:

To keep the counter updated with all the necessary information on tours, attractions, maps, places of interest and dining.
To take charge of the overall daily operations of the Bell Desk, Front Driveway and Concierge Desk.
Check & verify monthly billings of newspapers, limousines, and coaches.
Submit updated incentive monthly report for approval.
Assist guest with any form of help they would require during their stay in Singapore.
Check traces in the Opera system and follow up accordingly.
Ensure all limousine & coaches billings are posted daily.
Maintain daily stamps float checklist after every shift and purchase stamps as and when required.
Check the front driveway to ensure everything in order.
Ensure proper recording of all tours booked in the Tour Logbook.
To check emails daily and respond accordingly.
Assist Bell Desk operations whenever necessary.
Ensure all Bell Staff are always following hotel standards.
To perform any other duties that may be assigned by the Management.

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