Supervise and coordinate the work of hotel attendants to maintain high standards of cleanliness, order and guest satisfaction on the hotel floors
Inspect hotel rooms, public areas and back-of-house spaces to identify and resolve any issues
Liaise with the front desk, housekeeping and maintenance teams to address guest requests and resolve any problems efficiently
Implement and monitor operational procedures to optimise workflow and productivity
Lead, coach and develop the hotel attendant team, providing training and performance feedback
Contribute to the planning and execution of special events, functions and projects
Ensure compliance with all relevant health, safety and security regulations
What we're looking for
Minimum 3 years' experience in a hotel floor management or supervisory role
Strong leadership, organisational and problem-solving skills
Excellent communication and interpersonal abilities to liaise effectively with guests and cross-functional teams
Proven track record of driving operational efficiency and delivering high-quality customer service
Working knowledge of hotel management software and inventory systems
Flexible and adaptable to work in a fast-paced, dynamic environment
Passion for the hospitality industry and a commitment to exceeding guest expectations
What we offer
Job Type: Full-time
Pay: $2,232.39 - $3,000.00 per month
Work Location: In person
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