5 days' work week
Duty Meal allowance and uniform allowance
Attractive incentive and bonus
Staff rates at Accor hotels in Singapore and worldwide
Birthday leave
Job Responsibilities:
Manages, supervises, and coordinates the daily operation of the hotel(s) and ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
Trains and supervises the Front Office employees in all reception and cashiering procedures and assign tasks as necessary.
Ensure that the investigation of irregularities and undesirable guests and checks on room occupancy discrepancies are properly conducted.
To ensure that the Front Office, lobby area is kept clean at all times.
Supervises all Front Office employees assigned to his/her shift and ensure that all tasks are performed and completed.
Ensure an effective room inventory control to avoid overbooked situation and to maximize room revenue.
Develop and maintains good employee relations through intelligent interpretation and conscientious application of hotel personnel policies.
Job Requirements:
Calm, efficient, and able to work well under pressure.
A passion for delivering exceptional levels of guest service.
Excellent inter-personal and communication skills.
* Able to work independently and as a team.
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