Hotel Guest Server (5 Days / Luxury Hotel/ Vvip Handling) Yn8
Singapore, Singapore
Job Description
5 Days Work Week (Rotate shift)
Location: Central
Basic Salary: Up $3300
Job Responsibility:
- Conduct meet and greet procedures for VIP guests, offering assistance as they arrive, accompanying them on and off the premises with established service criteria and standard operating protocols
- Deliver a personalized service by anticipating the unique needs of each guest, documenting their preferences, promptly addressing their requests in adherence to service benchmarks
- Engage in collaborative efforts with the housekeeping team to maintain the impeccable cleanliness and organization of butler suites, actively participating in suite setup, daily amenity arrangements
- Forge partnerships with in-room dining services to seamlessly coordinate guest preferences and requirements
- Effectively address guest inquiries and requests, swiftly researching solutions when necessary, and liaising with relevant departments to ensure comprehensive assistance
- Proficiently handle any negative feedback or challenges expressed by guests, swiftly addressing issues and escalating them as appropriate
Requirements:
- Degree in Hospitality / Tourism / relevant field
- Having a good command of spoken and written English, any additional language is an advantage
- Strong customer service skills, paying attention to details
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.
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Lee Wan Jinn (Yuni)
Registration Number: R21102995
EA License Number: 06C2859
Company information
Registration No.
200701947W
EA No.
06C2859
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Job Detail
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Job IdJD1389029
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned