Job Description

• $2000 - $2600
• 5 days, 44 hours (3 Shift)
• Location: Sentosa / Central / Changi
• Attractive remuneration package
• Career Progression
• 4 ~ 5 Star Hotel

Responsibilities:

• Welcome and aid guests when they arrive and depart.
• Address guest queries, needs, and grievances promptly and professionally.
• React to urgent situations and occurrences, such as fire alarms or medical incidents.
• Create employee schedules and supervise staffing levels to meet guest requirements.
• Generate daily reports concerning occupancy, revenue, and other financial indicators.
• Manage guest grievances and resolve problems promptly and efficiently.
• Ensure the hotel consistently upholds high standards of cleanliness and appearance.
• Maintain effective communication with other hotel departments.
• Supervise day-to-day operations during your shift.
• Offer continuous training and growth opportunities for the staff to enhance their skills and knowledge.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTONBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Daniel Yap Chun Mun
Registration Number: R23115313
EA License No: 06C2859 (MCI Career Services Pte Ltd)Employer questionsYour application will include the following questions:How many years\' experience do you have as a Guest Services Executive?Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?Are you available to work on weekends or public holidays?How many years\' experience do you have as a Guest Service Assistant?Do you have customer service experience?Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don\'t just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don\'t just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services