Job Description

Role Overview:
The Butler/House Manager is responsible for overseeing the smooth operation of a private household, delivering the highest standards of service, managing household staff, and ensuring all aspects of the residence function seamlessly. The ideal candidate is polished, discreet, highly organized, and service-oriented with a strong background in hospitality or private household management.
Key Responsibilities:
Household management and organisation

• Oversee daily household operations and staff (chefs, cleaners, drivers, gardeners).
• Manage schedules, routines, budgets, and expense reporting.
• Coordinate with vendors, contractors, and service providers.
• Supervise meal planning, grocery needs, and dining service with attention to dietary requirements.
• Handle mail, errands, and household requests with efficiency.
• Oversee home safety, security systems, and emergency protocols.
• Maintain strict confidentiality in all personal and financial matters

Property Management & Maintenance

• Ensure home cleanliness, security, and presentation at all times.
• Manage household repairs, renovations, and maintenance schedules.
• Oversee vendors, contractors, and domestic staff (maids, gardeners, service providers).
• Coordinate cleaning, upkeep, and ad-hoc/emergency repairs

Staff Management

• Supervise and guide domestic helpers to ensure quality service and compliance with household policies.
• Manage work allocation, rosters, and attendance schedules.
• Oversee salaries, wages, and statutory reporting.
• Provide training, set service standards, and monitor staff performance.

Event Planning

• Maintain home readiness for guests and ensure a welcoming environment.
• Greet and assist visitors with professionalism and discretion.
• Plan and coordinate family gatherings and special events, including logistics, staffing, menu planning, decor, and vendor management.

Butler Duties

• Provide formal table service and oversee the execution of the event.
• Manage wine cellar, wardrobe, luxury items, and household inventories.
• Handle travel arrangements, packing/unpacking, errands, and special requests.
• Support event organization, including guest lists, catering, and entertainment.
• Maintain strict confidentiality and exercise discretion in all matters.
• Respond promptly to communications and provide timely updates

Requirements:

• Minimum 5 years of experience as a House Manager, Butler, or similar role in private homes or luxury settings.
• Background in cabin crew (with supervisory experience) or hotel butler service is welcome.
• Prior experience in VIP residences is an advantage.
• Strong knowledge of household protocol, etiquette, and luxury service standards.
• High level of confidentiality, discretion, professionalism, and trustworthiness.
• Hands-on, proactive, and able to work independently with minimal supervision.
• Flexible, reliable, and service-oriented with strong organizational and time-management skills.
• Excellent interpersonal and communication skills; able to stay calm under pressure.
• Fluent in English, both written and spoken.
• Willingness to work flexible hours, including weekends.
• Valid driver's license and passport; ability to travel when required.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.
Lai Chye Peng
EA Reg Number: R21102916
EA License Number: 05C3447

Skills Required