Job Description

JOB DESCRIPTION
Ensure day to day operational efficiency of the section

• Keep a diary of appointment and the meetings for Housekeeper.
• Collect and distribute mail, fax....
• Answer Housekeeper's phone call and write down message when Housekeeper is not available. Type letters, memos and reports for Housekeeper and keep files up to date. Also keep a master file for control purposes.
• Type purchasing requisition and enter them in the control ledger and then file PR with purchase order when it is returned by Purchasing Department, also follow up with Purchasing department.
• Type monthly reports (including inventories store, apartments status, laundry report)
• Type supply requisitions and forward them to Accounts Department.
• Type staff annual leave requests, sick leave report

Contribute to overall operational efficiency

• Keep an up-to-date control book of staff presently working in Housekeeping Dept.
• To secure lost and found items, and to follow up all loan articles to the Tenant, retrieve or replenish as necessary.
• Control petty cash according to Head of Housekeeping/ Assistant Head of Housekeeping's instructions.
• To ensure proper keys handling, follow key sign out/ in procedure.
• Prepare maintenance request, forward to Engineering. Keep track and follow up on all urgent maintenance requests.
• To answer the telephone promptly and courteously and log all incoming telephone messages.

JOB REQUIREMENTS

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in computer applications, including hospitality management software and standard office programs (Word processing, data management). Computer skills: Proficient in office software such as Microsoft Word, Excel, Power Point.
• High level of attention to detail and commitment to accurate documentation.
• Ability to work independently with minimal supervision and as part of a team.
• Professional and courteous demeanor, especially when interacting with guests and staff.
• Physical stamina to stand or sit for extended periods and perform some light lifting if required.
• College or University Degree in Hotel/Tourism Management (advantage)
• Experience of one year or more in a related position.

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BUSINESS SEGMENT
Real Estate
PLATFORM
Operating Division

Skills Required