Job Description

Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part of a multi-skilled, multi-talented, collaborative and action-oriented team to deliver the SMART experience, providing everything our guests need and nothing they don\xe2\x80\x99t. Join us as a Housekeeping Supervisor in Holiday Inn Express Singapore Katong. You\xe2\x80\x99ll have ambition, talent and obviously, some key skills. Because, for this vital role, we\xe2\x80\x99re looking for someone who can:

• Work with the Assistant Housekeeping Manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it
• Supervise and assign daily task to Room Attendants
• Utilizing the relevant housekeeping assigned technology and tools, responsible for taking calls from hotel guests and/or other departments and ensuring that their requests are handled as soon as possible by dispatching job orders to the respective colleagues / department.
• Maintains inventory and attendance records.
• Responsible for liaising with Front Office in blocking rooms for defects and maintenance work.
• Handle general housekeeping / facilities enquiries.
• Maintain effective record and filling systems; completing all administrative reports accurately and in a timely manner.
• Anticipate guest needs, handle guest enquires, and solve problems.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Maintain knowledge of special programs and events in the hotels in order to recognize and respond to guests needs.
• Carries the responsibilities of managing lost & found records.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Advocate of IHG way of clean and ensure team members are compliant in the standards
• Inspection of guest rooms.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Meal Allowance
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What\xe2\x80\x99s more, because your career will be as unique as you are, we\xe2\x80\x99ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Express Singapore Indigo brand belongs to the IHG\xc2\xae family of brands, you\xe2\x80\x99ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and Hotel Indigo and IHG and we\xe2\x80\x99ll make sure you\xe2\x80\x99ll have room to be yourself.