Job Description

Pan Pacific Orchard, Singapore presents the pinnacle of design by award-winning WOHA, located in Singapore\'s prime district Orchard Road.The 23-floor destination hotel redefines the city\'s landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and Cloud.Nestled amidst the Forest Terrace is our signature restaurant Mosella, which introduces a sharing concept of Mediterranean cuisine with a refreshing Peruvian twist. The Beach Terrace brings a resort-like experience to the heart of the city, and above, the Garden Terrace is home to Florette, our Champagne & Oysters specialty bar. At the highest levels of the Cloud Terrace, level 18 houses Orchard\'s highest pillarless ballroom, Claymore Ballroom.Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard elevates the guest experience with the Pan Pacific signature of sincere and graceful luxury.The RoleBe part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city\'s landscape.The Housekeeping Team Leader supervises and inspects cleaning of guest rooms, service areas, guest corridors, and back of the house staircases and all Public Areas as assigned. He/she is also responsible for planning coordination and administration of rooms/public area operations.Our Expectations:

• Ensure continual effective pest control system is in place to rid the hotel of all vermin. Continually monitor and address any pest situations in the hotel immediately.
• Assist in ensuring the protection and maintenance for all equipment used in the Housekeeping Department. Monitor, through Stayplease and ensure the completion of all work orders pertaining to Housekeeping Department.
• Assist in overseeing all external contractors working in the hotel.
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.
• Assist in the implementation and maintenance of an environmentally friendly approach to all aspects of the Housekeeping Department
• Carry out regular inspection of guest rooms/public areas. Inspect arrival rooms, occupied rooms, checking of different stations of Public Areas monitoring VIP events.
• Checking of Room Attendants trolleys and pantries regularly to ensure its properly arranged and maintained, checks of Public Area storage space/pantries to ensure upkeep.
• Ensure the protection and maintenance for all equipment used in the Housekeeping Department and ensure the completion of all work orders pertaining to Housekeeping.
• Conduct joint performance appraisal review of Room Attendants with the Executive Housekeeper/Assistant Executive Housekeeper.
• Participate and contribute actively in all quality assurance programmes eg LQA, GSTC. Ensure that Room Attendants are briefed and have good working knowledge of such prorgammes.
• Ensure proper record keeping of all Housekeeping documentation.
• Working knowledge of Stayplease operations management system.

Talent ProfileWe are looking for a self-motivated individual with the ability to work independently. You should have an eye for detail, well organized and high level of flexibility to adapt to ever changing requirements and needs of customers. If you have at least two years of related working experience, write in to have a chat with us!We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Pan Pacific Hotels Group