Job Description

We are seeking a highly motivated and strategic individual to join our HQ team as HQ Business Operations Manager. This role is critical in driving key business priorities, managing high-impact projects, and acting as a trusted advisor to the Senior Director of Operations. You will work cross-functionally to turn ideas into actionable plans, cultivate new revenue streams, evaluate the feasibility of potential projects throughout the region, and support the scalability of the organization. It is an opportunity to join a dynamic, growth-focused team with plans to continue expanding internationally. The Head of Strategic Initiatives will play a critical role in shaping the company's future, making a measurable impact on the business and forging opportunities for career progression.

ROLE RESPONSIBILITIES

Lead and manage company-wide strategic projects, from planning to execution and measurement. Identify opportunities for business improvement, partnership development, and market expansion. Drive special projects across different departments (operations, marketing, finance, etc.) Prepare executive-level presentations, reports, and briefings to support decision-making. Act as a liaison between senior leadership and functional teams, ensuring alignment on key initiatives. Conduct market research and competitive analysis to inform strategic direction. Represent the Senior Director of Operations in internal and external meetings when required. Take ownership of recurring meetings, setting agendas, tracking decisions and ensuring follow-through. Facilitate strategic planning sessions and ensure effective execution of establish goals and initiatives. Independently drive special projects that align with the company's vision, owning planning, coordination, and delivery.

ROLE REQUIREMENTS

5+ years of experience in management consulting, strategy, business operations, or similar roles. Strong project management skills with a proven track record of driving cross-functional initiatives. Excellent problem-solving, analytical, and critical thinking skills. Highly adaptable, with the ability to thrive in a fast-paced and changing environment. Strong executive presence, communication, and interpersonal skills. Comfortable working with ambiguity and leading initiatives independently. * Bachelor's Degree in Business Management, Finance, or a related field is a plus