Job Description

We are a global leader in secure and sustainable technology lifecycle management services.

We are looking for a dedicated and organized HR & Admin Assistant to support our Human Resources operations with a strong focus on training coordination, insurance administration, and employee engagement initiatives. The ideal candidate will have experience in managing employee training programs, handling group insurance matters, and driving engagement activities that foster a positive workplace culture. This role also involves providing general administrative support across HR functions to ensure smooth daily operations.

Key Responsibilities

1. Training & Development:

Assist in assessing training needs by gathering input from performance evaluations, feedback, and business requirements to identify skill gaps. Support the design, development, and coordination of targeted training sessions, workshops, and seminars both internally and externally. Help evaluate the effectiveness of training programs and collaborate with department heads to aid leadership development and succession planning efforts. Maintain and update employee training records, ensuring data accuracy and tracking training impact. Assist in planning, executing, and monitoring training activities within the allocated annual budget, optimizing resource use to meet training objectives. Support efforts to maximize funding opportunities from government agencies such as WSG, SBF, and e2i. Provide advice on training and development methodologies to key stakeholders under supervision. Ensure all training activities comply with relevant regulations, certifications, and company policies. Prepare and submit regular reports on training outcomes to supervisors and management.

2. Insurance Management:

Administer employee insurance programs, including health, life, and travel insurance. Liaise with insurance brokers on company insurance renewal and compare insurance coverage, price and handle WICA insurance claims. Address employee queries and coordinate claims processing with insurance providers. Keeping track of business insurance expiry and get the best quotation from insurance providers for each renewal. Administer insurance portal (new joiners and resignees). Handle staff WICA claims, file WSH Incident report to MOM, and follow up with the insurer on the claim process.

3. Employee Relations & Engagement:

Provide guidance to employee concerns on HR advisory. Support the coordination and administration of annual employee engagement surveys and help summarize feedback for improvement recommendations. Support performance management processes, including appraisals and coaching. Assist to address employee relations issues, including disciplinary and grievance procedures, ensuring fair and effective resolution. Coordinate bi-annual health check-ups. Analyze employee data for trends related to engagement and performance. Support initiatives that promote positive workplace culture and employee engagement.

4. Administrative Support:

Provide expatriate support services, including visa processing, work permits, and compliance with local regulations. Coordinate travel arrangements, flight tickets, and accommodations. Provide support to expatriates by assisting with tenancy accommodation, rental car arrangements, Wi-Fi setup, air conditioning, cleaning services, purchasing necessities, and booking meal venues as needed. Organize meeting venue bookings, conferences, and other corporate events. Ensure the organization chart is updated on a monthly basis to reflect any structural changes and maintain accurate, up-to-date information. Plan and execute company CSR activities and events i.e. CNY dinner, Long Service Award, Mid-Autumn, etc. Provide support to day-to-day HR operations. Stay informed about HR best practices, trends, and regulations, and make recommendations for continuous improvement. Ensure proper documentation and record-keeping related to HR functions. Prepare monthly HR reports. Undertake any other ad-hoc HR and admin duties as assigned by Superior/Management to support operational needs.

Job requirements

At least a Diploma in Human Resources, Business Administration, or a related field. Minimum of 2 years of experience in a Human Resources role with exposure to the full spectrum of HR functions. Preferably with Training & Development and insurance experience. Knowledge of Singapore's Employment Act, CPF, MOM regulations, and group insurance policies preferred. Proficiency with HRIS software and excel. Strong communication and interpersonal skills. Ability to work independently and collaboratively within a team. * Ability to maintain confidentiality and handle sensitive information.