Job Description

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1. Recruitment & Onboarding

Manage end-to-end recruitment for outlet and corporate roles (job posting, screening, interviews, offers). Coordinate onboarding processes including employment contracts, staff particulars forms, uniform issuance, and orientation. Work with outlet managers to forecast manpower requirements and plan hiring schedules.
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2. Employee Relations & Engagement

Serve as the first point of contact for employee grievances, conflict resolution, and disciplinary matters. Implement HR policies fairly and consistently across outlets.
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3. Performance & Development

Support performance appraisal processes and probation reviews. Identify training needs and coordinate internal/external training sessions. Track performance improvement plans and advise on disciplinary actions when required.
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4. Payroll & HR Administration

Ensure accurate monthly payroll, CPF submissions, and statutory contributions. Maintain and update HR records and ensure data accuracy in employee files and HR systems.
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5. Compliance & Policy Management

Ensure all HR practices comply with

MOM, CPF Board, IRAS

, and other statutory requirements. Prepare and review HR letters (warning, confirmation, suspension, termination, etc.) according to legal standards. Keep updated with Singapore employment law and implement policy updates where necessary.
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6. Strategic HR Support

Advise management on organizational structure, manpower planning, and cost control measures. Contribute to HR strategy and initiatives that support business growth and culture development. Manage HR reporting and metrics to support decision-making (e.g., turnover rate, manpower cost).

Requirements

Diploma or Degree in Human Resource Management, Business Administration, or related field. Minimum

5 years of HR experience

, preferably in

F&B or hospitality

sector. Strong knowledge of Singapore Employment Act and HR compliance. Excellent interpersonal, communication, and problem-solving skills. Organized, detail-oriented, and able to manage multiple outlets or entities simultaneously. * Proficiency in HR software (e.g., Payboy, Talenox, or similar) is an advantage.