Job Description

Duties & Responsibilities
Partners with the Recruitment Supervisor in creating job descriptions for newly created jobs in the organization to make sure that the recruitment and selection processes are in line with operational requirements
Oversees the identification of potential candidates, interviewing, selection, and placement of candidates for reassignment, promotion, and external hire for employment.
Reviews manpower requirements of the company and coordinates with Department Heads regarding the manpower needs in their respective departments
Oversees and maintains a smooth end-to-end onboarding process of the newly hired employees and takes part in the New Employee Orientation
Collaborates with the Marketing Engagement team for the recruitment marketing, branding initiatives, employee engagement programs, and building relationships with schools and other partners
Oversees and ensures liquidation of recruitment marketing department's budget
Prepares recruitment and marketing reports and develops action plans to increase the team's efficiency
Partners with Compensation and Benefits in compensation research and participates in the development and implementation of new competitive compensation packages and offers
Oversees and ensures timely communication, execution and completion of the performance evaluation process for regularization, annual appraisals, and other salary adjustments
Develops and implements the company's code of conduct and ensures policy awareness
Oversees employee disciplinary meetings, terminations and case investigations
Coordinates with the company legal counsel for cases concerning labor-legal matters
Maintains compliance with DOLE, DOH, and local/national employment laws and regulations, and recommends best industry practices for compliance and balance of labor workforce
Coordinates with the Facilities Officer on the maintenance and reporting on workplace health and safety compliance
Supports and monitors company practices concerning quality management systems, information security, and other ISO standards and requirements
Reviews job satisfaction surveys, exit interviews, and other feedback and leverages on the acquired information to build on retention and process improvement initiatives of the company
Performs other HR functions that may be assigned from time to time
Requirements & Qualifications:
A bachelor's degree in Psychology or any Behavioral Science courses
At least three years of Supervisory / Assistant Manager experience in Human Resources
Must have experience in various HR facets (recruitment, onboarding, compensation & benefits, national employment laws and regulations)
Experience in the BPO Industry is a plus
Effective oral and written English communication skills
Excellent interpersonal and organizational skills
Ability to work with various departments and foster teamwork
Ability to maintain the highly confidential nature of human resources work
Ability to identify and resolve problems in a timely manner
Oversees and monitors day-to-day recruitment, marketing, engagement, onboarding, compensation and benefits, employee relations, and other HR-related operations.