Hr Team Lead (bpo)

Shenton Way, Singapore, Singapore

Job Description


Job Responsibilities

  • Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment and internship management.
  • Ensure the smooth running of operations in accordance to prescribed policy, standing operating procedures and customers\xe2\x80\x99 expectations.
  • Verify and/or approve the deliverables of the team in accordance with standard operating procedures.
  • Coach and provide on-the-job-training to the team.
  • Responsible for meeting KPIs
  • Engage with stakeholders and attend meetings/discussions with customers on working level.
  • Address customer issues promptly.
  • Identify areas of improvement and propose corrective actions to Project Manager/Director.
  • Work closely with Project Manager/Director to oversee the staff training and development, performance review and staff welfare of the team.
  • Adhere to high ethical standards and comply with all regulations/applicable laws.
Period:
  • 2 year contract (renewable based on performance and headcount needs)
Location:
  • Bio Polis (Near Buona Vista MRT)
Working Hours:
  • Mon to Fri 8.30am to 6pm
Salary:
  • Up to $4200 + PB
Requirements:
  • Degree in Human Resources, or relevant discipline.
  • At least 3 years of experience in HR or related field including supervisory experience.
  • Experience in shared services is an added advantage.
  • Past working experience in government ministries and statutory boards is preferred
  • Experience using Workday is an added advantage.
  • Tech-savvy with good proficiency in Microsoft Office.
  • Strong aptitude to learn and pick up new skills, highly adaptable.
  • High level of initiative and mindset of continuous improvement
  • Meticulous, detail-oriented, and organised.
  • Independent, resourceful, team player, results driven, and customer focused.
  • Good interpersonal and communication skills.
Interested applicants, kindly email your detailed resume (MS Word format is preferred):

nicholas@successhrc.com.sg (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Success Human Resource Centre

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Job Detail

  • Job Id
    JD1408681
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $4200 per month
  • Employment Status
    Permanent
  • Job Location
    Shenton Way, Singapore, Singapore
  • Education
    Not mentioned