Job Description

The Training Department Intern supports the initiatives and training and development programs of Sephora University, including:

Training Program Coordination and Support

Training Documentation and Records

Learning Management System

Administrative Support

Special Projects

Monthly Deliverables:

Trainer Support

Support trainers during training sessions, ensuring everything runs smoothly.

Set up and organise training materials, equipment, and technology for training events

Evaluation and Feedback:

Assist in evaluating training programs by collecting participant feedback and analysing training effectiveness. Provide feedback to brands.

Learning Management Systems (LMS):

Manage and update course content, track participant progress, and generate reports on training effectiveness

Assist in troubleshooting LMS issues and providing technical support to participants

Push course enrolment and completion to participants

Administrative Tasks

Handle administrative duties related to training programs, including scheduling training sessions, managing participant registrations, and maintaining training records.

Help organise and coordinate with store managers the training events and activities.

Assist in training coordination with brands and other external providers

Special Projects:

Training Event preparation, organisation and coordination

Coordination, enrollment, and confirmation for external training requirements

Coordination with external partners on insdustry-specific requirements

As Needed:

Design and editing of training collaterals and materials for training and special projects

Sephora