Job Description

Job Title: HSS (Household Support Scheme) Supervisor

Location:

Best Home HQ at Harbourfront

Employment Type:

Full-Time

Industry:

Maid Agency / Household Services

Join Our Team at Best Home Employment Agency!

We are a trusted maid agency in Singapore with over 30 years of experience, committed to delivering honest and quality service. We are looking for a responsible and service-oriented

HSS Supervisor

to oversee and grow our part-time maid services under the Household Support Scheme.

Key Responsibilities:

Communicate with customers interested in part-time maid services and respond to enquiries with professionalism. Schedule and manage bookings using a digital shared calendar. Coordinate and supervise a team of part-time maids to ensure punctuality and service quality. Oversee logistics related to the Household Support Scheme. Ensure smooth day-to-day operations and service fulfillment. Provide feedback to improve service standards and customer satisfaction.

Requirements:

Strong communication and interpersonal skills. Able to work on some weekends (with off-in-lieu or additional allowance). Bonus if you can speak Burmese. Comfortable using digital tools like Google Calendar or similar scheduling software. Prior experience in team supervision, operations, or customer service preferred. Organized, proactive, and customer-focused mindset.

What We Offer:

Competitive salary (commensurate with experience) Lunch allowance provided Friendly and supportive working environment Opportunity to grow within a reputable and established agency

Apply now and help support households across Singapore through meaningful work.