Job Description

• Executes all Tier 1 and Tier 2 employee lifecycle change processes and additional Tier 2 processes, such a Payroll, Benefits, Compensation and LOA's
• Resolves a typical issues and is likely to act as a resource to others, utilizing knowledge to find the best solution to the employee's query
• Understands trade-offs and when to escalate
• Is a skilled specialist at recognizing and providing solutions to employee questions
• Manages HR Systems data and files, ensuring accuracy, completion, and that all are up-to date
• Reacts quickly to HR Systems updates and ensures data accuracy, engagement in system UAT
• Provides standard reporting to HR stakeholders and line manager-
• Understands end-to-end processes deeply and can easily assist in all steps of a multiple step process.
• Supports full region and global processes

Qualifications

• Graduate of Bachelor's Degree
• HR experience, in various HR disciplines (or payroll departments) is a plus
• Experience preferred in a HR Shared Services/centralized customer service environment Call and/or case management technology knowledge experience a plus
• HRIS experience with Workday exposure advantageous
• You have validated customer service orientation with a real passion for supporting customer need
• Ability to work effectively in situations which may involve confidential or sensitive matters
• Have a strong drive for problem solving
• You possess utmost attention to detail and commitment of ownership
• Demonstrated ability of working well within a distributed, collaborative environment.

Job Type: Full-timeSalary: Php30,000.00 per monthBenefits:

• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Night shift

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Pasig City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Human Resources: 1 year (Preferred)

Language:

• English (Preferred)