Job Description

As the leading European Union bank, and one of the world\'s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
BNP Paribas MixCity which fosters better representation of women at all levels of the organization
Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose

Contribute to the HR Support CoE Team and responsible for:

• Providing an effective and responsive advisory service to all BNP Paribas Singapore staff on HR issues, policies and procedures.
• Ensuring that all employee issues/ queries/ requests are managed in a timely manner.
• Performing other tasks related to employee data management

Responsibilities

Key Responsibilities

• Provide information, advice to all staff and respond to enquiries promptly (telephone, e-mail and in person)
• Update and maintain the query log when a new request/query is received.
• Understand and resolve issues quickly and efficiently or escalate as needed.
• Update and maintain employee data in systems and digitized files (e.g. P-file)
• Administer employee on-boarding activities e.g. immigration process, monitor reference check to ensure fit & proper criteria, responsible for various system input/maintenance (PeopleDoc, PeopleSoft, etc.), establish individual personal file/record, liaise with various departments (APAC HRIS, ISPL HRSS, Compliance, IT, Facilities etc.), etc.
• Employee relationship management in partnership with Local Business Partners, maintain staff record, employment verification, liaison with MOM/service providers, manage employee life cycle activities.
• Administer employee off-boarding activities e.g. ensure a smooth exit procedure with relevant documents & conduct exit meeting, responsible for system input/maintenance (PeopleSoft etc.), liaise with various departments (APAC HRIS, ISPL HRSS, Compliance, IT, Facilities etc.), etc.
• Manage and maintain accurate employee records in HR systems (PeopleSoft, PeopleDoc, Digitized employee files) to ensure data integrity.
• Assist in compilation of statistics and reports for both internal and regulatory reporting.

Contributing Responsibilities

• Comply with regulatory requirements and internal guidelines.
• Drive excellent customer service across all processes and maintain a strong compliance culture, leading appropriate audit activity, within the HRS CoE team to ensure all auditable documentation is accurate and up to date.
• Contribute to the reporting of all incidents according to the Incident Management System
• Any ad-hoc projects or assignments

Contributing Responsibilities

• Comply with regulatory requirements and internal guidelines.
• Drive excellent customer service across all processes and maintain a strong compliance culture, leading appropriate audit activity, within the HRS CoE team to ensure all auditable documentation is accurate and up to date.
• Contribute to the reporting of all incidents according to the Incident Management System
• Any ad-hoc projects or assignments

Technical and Behavioral Competencies / Specific Qualifications

• Good understanding of HR policies, procedures and systems
• Strong customer service skills (client focus)
• Strong verbal communication skills
• Ability to multi-task and prioritize
• Ability to work in a multicultural environment
• Ability to network and coordinate activities with other teams
• Diversity, inclusion and non-discrimination awareness
• Business / HR Degree
• At least 2 years of experience in HR / HR Operations
• Knowledge of Peoplesoft
• Proficient in MS Office (Word / Powerpoint / Excel)

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