Job Description

Company DescriptionSofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore\'s tallest building at 290 meters set around landscaped parkland and direct MRT station access.The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.Food Safety, Sanitation Standards :

• Prepare for and lead annual HACCP, ALLSAFE, SGClean audit
• Champion Food Safety and Hygiene standards
• Ensure the strictest compliance to food safety standards and management for the Rooms, F&B and Culinary divisions.
• Conduct regular checks on the maintenance/upgrade of sanitation and hygiene standards to ensure safety of food served to guests and employees.
• Ensure all touch-points and work areas conform to required Hygiene and Sanitation levels.
• Responsible for effective and efficient maintenance of up-to-date records and required documentation related to the Hotel\'s sanitation and hygiene efforts/program
• Responsible for cleanliness and orderliness of all office/admin areas
• Conduct and chair monthly ALLSAFE/HACCP Meeting
• Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
• Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
• Key liaison with external agencies (laboratory, government bureau, assessors, health inspectors, etc.) on sanitary matters.
• Support any Accor Hotels in HACCP when the needs arises

Projects Assistance :

• Prepare documentations, submit applications and follow-through with all hotel projects eligible for Government Support schemes
• (Project-based) Participate in relevant new project implementations or launches with systems set-up/data submission

Corporate Social Responsibility :

• Assist in driving CSR (Corporate Social Responsibilities) activities and events for the Hotel.
• Liaison with Charity bodies, organizations on logistics and communicate, solicit volunteers and participants for the events.
• Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
• Any other reasonable request within your range of competence as required by your Manager.

Practice the Sofitel Values in daily operations:

• Demonstrate The Passion for Excellence by endeavouring to exceed expectations.
• Consider each guest and internal guest as a unique individual and demonstrate personalised service and The Essence of Pleasure.
• Positively contribute in working in a culturally diverse environment and be open to new ideas. Accept criticism and observations and use them positively to make improvements in The Spirit of Openness.
• Observe Brand Magnifiers with all guest interactions.
• Share the art of French hospitality: French Elegance/ The French Touch.
• Contribute to developing a truly diverse team of hospitality professionals.
• Communicate openly and honestly with other ambassadors and recognise their outstanding achievements and reward them for superior performance.
• Refer to the Sofitel Standards and ensure compliance in every way.

Qualifications

• Previous experience in a similar role, Hotel environment preferred;
• Demonstrated administration experience, Human Resources essential;
• Tertiary Qualifications in Administration or Hospitality, preferred
• The ability to work autonomously and as part of a team.
• Excellent negotiation skills.
• High attention to detail and excellent Microsoft application skills.
• Ability to build rapport with internal and external stakeholders
• The ability to project a professional image at all times through personal presentation / interpersonal skills.
• The ability to work outside of normal business hours, when required
• Excellent numeracy, verbal and written communication skills.
• Has the ability and willingness to undertake further development.

Accor