Job Description

What the role is:The Command, Control, and Communications (C3) system will be a cornerstone of operational excellence for the Ministry of Social and Family Development (MSF). It is envisaged to enhance the effectiveness and capability of MSF in responding to incidents/crisis from peacetime through national emergency. The C3 system will enable seamless coordination, rapid response, and strategic decision-making in critical situations. MSF is seeking dynamic and experienced leaders (2 pax) to join our C3 Project Management Team as Operations Leads. The ideal candidates will be adept in managing complex projects, thrive under pressure, and possess a keen understanding of system development cycles and operational/technical considerations that affect system and infrastructure design. If you are ready to play a pivotal role in enhancing our agency\'s operational capabilities, we invite you to explore the opportunities below.What you will be working on:The officer will work with the technical consultant, system developers and various MSF operations units to develop the C3 system till the project commission. Your scope includes: System Development o Oversee the availability, design, acquisition and implementation of respective enterprise systems, infrastructures, and services requirements necessary to support the project requirements (e.g. network infra, cybersecurity, intranet, leased line etc) o Oversee the installation, checkout, integration and testing (ICIT) to the respective enterprise systems, infrastructures and services. o Work with Technical Lead of the PMT to ensure the design and solution proposed for respective enterprise systems/infrastructures/services are aligned with overall MSF strategic plans, and IM8 governance, policy and strategic plans. System Acceptance & Operationalisation o Conduct system acceptance, develop SOPs based on system functionalities, and oversee the training and operationalisation of the system. o Manage system migration or transition processes as required. Ops-related o Provide operational requirements to the technical team and represent the operations perspective in the AOR process. o Coordinate operational management requirements with key MSF stakeholders and develop any necessary CONOPS to support the project requirements. Other duties o Work with technical consultant to staff the AOR and tender process (end-to-end). o Secretariat to C3 Steering CommitteeWhat we are looking for:To succeed in this role, you should possess: a. At least 5-8 years of experience in large-scale project management, with relevant experience in contract management. b. High familiarity with system development cycles and operational/technical considerations affecting system and infrastructure design. c. Relevant work experience with MSF Operations Division, and demonstrated expertise in crisis management, emergency planning, and Business Continuity Planning (BCP) will be an advantage. d. Ability to work effectively under time and resource constraints. e. Strong communication (spoken and written), problem-solving, and interpersonal skills. f. Strong leadership qualities with the ability to manage diverse teams and stakeholders. g. Self-motivated, resourceful and results oriented. h. Analytical mindset with strong organisational skills and an understanding of system interdependencies. Be part of a mission-driven team dedicated to building a strategic capability and enhancing MSF\'s operational excellence. Apply now to join our C3 Project Management team!About Ministry Of Social And Family Development:\xe2\x80\x9cWe are Professionals with Passion for People\xe2\x80\x9d The Ministry of Social and Family Development (MSF) develops the \xe2\x80\x9cheartware\xe2\x80\x9d for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

Ministry of Social and Family Development