Job Description

Working Hours

Mondays to Thursdays: 7:30am to 4pm , inclusive of 1hr lunch break Fridays: 7:30am to 3.30pm , inclusive of 1hr lunch break Service not required on Saturdays, Sundays and gazetted public holidays

Experience

Polytechnic

Diploma in IT

or equivalent At least

2 years of relevant working experiences

. Experiences in

AV/IT support

Basic

knowledge of troubshooting devices

(Chrome, IOS or Windows operating system), Inventory management, video and photo editing will be an advantage

Key Responsibilities

1. Logistic and stock taking

Assist to manage and track all non-SSOE ICT/AVA resources and inventory (e.g. iPad, Microsoft Surface Pro, Chromebook etc.) with up-to-date documentation Stock-take and updates inventory records for school and audit purposes Maintain repair and loan records of ICT/AVA equipment

2. Support daily operations (AVA & IT)

Assist school-initiated ICT/AVA infrastructure projects, including providing orogress report, manage vendors and contracts Gather ICT/AVA needs of the school Provide professional inputs and recommendation on ICT/AVA solutions that can meet the school's need Implement preventive measures and maintenance for IT & AVA Equipment Assist Head of Department and ICT Associate/Manager in the preparation of all necessary administrative duties for the purchase and condemnation of AVA and ICT equipment Provide ICT/AVA/multimedia support for school events (e.g. on site and online streaming events) Assist in liaising with vendors for the maintenance and repairs of AVA and IT equipment Assist in troubleshooting and support for school-owned devices 1st level of troubleshooting of student-owned devices Understanding and support various operating system of student-owned devices (e.g. Chrome OS, IOS or Windows) Advising students on the proper use of student-owned device applications and online learning systems Supporting Home-Based Learning logistic loaning and school hotline help in terms of online learning portal or systems Checking and set-up of equipment used in classroom and for examinations such as portable speakers Assist in rectifying and identify equipment that requires maintenance work Troubleshooting of AV and IT equipment in classroom on a daily operation Providing support to teachers in the use of AV and IT equipment in classroom (e.g. Image and sound projection, observation video recording, School-owned device such as iPad and Chromebook support in classroom during lessons) * Demonstrate comprehensive knowledge of Chrome OS and Chromebook functionality, including efficient navigation, app usage, file management, and troubleshooting, to support and enhance the educational experience in a school environment utilising Chromebooks as student devices.