Job Description

Job ID: REF5764ADate posted: 16/01/2025 Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand xc3xa2xc2x80xc2x93 and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job descriptionAbout the jobAs a member of the Business Navigation team, you play a key role in securing timely posting of the schedules that delivers to the needs of the store. You also seek and coordinate business opportunities through optimised staff planning focused on our people, customer and business needs.xc3x82Your assignmentxc3xa2xc2x80xc2xa2 You are responsible for managing the storexc3xa2xc2x80xc2x99s staff planning process from forecasting to planning and execution of timely staff planning schedules to ensure that scheduling complies with all labour regulations and internal guidelines.xc3xa2xc2x80xc2xa2 You will support department managers in the development, adaptation and improvement of schedules to ensure that they are within the forecasted hours with updated co-worker availability and skill levels.xc3xa2xc2x80xc2xa2 You collaborate closely with internal stakeholders to identify areas for improvement within the storexc3xa2xc2x80xc2x99s planning processes.xc3xa2xc2x80xc2xa2 You provide staff planning expertise, support and training of end-users in optimising co-workersxc3xa2xc2x80xc2x99 scheduling.xc3xa2xc2x80xc2xa2 You are responsible for tracking the performance of the scheduling process through regular monitoring of staff planning KPIs by producing schedule-related reports and daily review of real-time scheduling adherence.xc3xa2xc2x80xc2xa2 You will support administrative duties associated with schedule creation and timecard management.xc3x82Your profilexc3xa2xc2x80xc2xa2 At least 3 years of relevant work experience in a similar capacity within a customer-oriented service industry.xc3xa2xc2x80xc2xa2 Proven analytical skills, with experience in staff planning, budgeting, and forecasting.xc3xa2xc2x80xc2xa2 Good understanding of key business drivers, leveraging this knowledge to contribute to achieving business objectives.xc3xa2xc2x80xc2xa2 Process-oriented and results-driven, with the ability to analyse large volumes of data.xc3xa2xc2x80xc2xa2 Meticulous and detailed with ability to work under tight deadlines and able to pivot priorities effectively to align with changing business needs.xc3xa2xc2x80xc2xa2 Strong follow-up skills with a sense of urgency, ensuring that tasks are completed on time.xc3xa2xc2x80xc2xa2 Possess strong communication and interpersonal skills, enabling effective collaboration with business partners to align staffing and scheduling with operational needs.xc3xa2xc2x80xc2xa2 Strong IT proficiency, including intermediate skills in MS Excel, PowerPoint, and report generation, to support data analysis and decision-making.xc3xa2xc2x80xc2xa2 Able to commit to shift work, weekends and public holidays. Save

IKEA