Job Description

:Position Title: Implementation ManagerLocation: SingaporeYour roleThe Implementation Manager's primary responsibility is project management of customer implementations in a data center raised floor environment. This typically includes the installation of racks, electrical distribution, cages, containment systems, and data cable infrastructure. The Implementation Manager will manage multiple simultaneous projects across several data centers in their region using standard project and construction management best practices. The primary responsibility is to use standard project management and construction best practices to ensure all deployments are completed on time, in budget, and error-free.What you'll do

• Project Management

• Create a project plan for each customer deployment
• Track the deployment and update the project plan
• Create a bill of materials and scope/spec for each sub-trade required to implement the customer requirements
• Vendor Management

• Manage material vendors and contractors
• Manage, direct and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing work for the deployment projects.
• Track vendor performance against contracts and SLAs
• Local Support

• Provide Technical and Project Oversight and support to the property and data center managers
• Provide technology and process training for local teams
• Coordinate with vendors and contractors to provide trade and product specific training for local teams
• Provide issue resolution, expedite orders, and facilitate cross functional communication such as coordination of customer change requests
• Hybrid Role (Supporting the Data Center Design Engineer)

• Acts as Capacity engineer in assigning power and space in the Asia Region.
• Supports the Data Center Design Engineer(DCDE) role in updating DCIM in terms of Layouts, RPP load balancing & pairing.
• Manage assignments of new customer racks, cabinets, cages, panels and conduits.
• Create in ACAD Implementation Package and SOW documentation for installations of ladder rack, fiber raceway, cable ties, power and grounding.
• Create Project Bill of Materials (BOM) for all installation projects.
• Create Work Orders to instruct facility technicians on task to be performed and to track installation projects and sub-Contractor's work.
• Update facility floor plans using ACAD and DCIM software.
• Update connectivity and cable tie records using DCIM software.
• Update records of customers' power circuits using company DCIM software.
• Assist sales engineers with facility capacity inquiries regarding space, power and connectivity.
• Perform audits as required at DLR sites.
• and many more.xe2x80xa6

What you'll need

• Minimum 5 years' experience in the deployment of fixtures and infrastructure in a raised floor data center environment (preferably in the Telco, Colo, or Hosting industry)
• Expert level knowledge of rack, cage, electrical distribution, and data cable infrastructure
• Bachelor's degree (BA/BS) or equivalent experience required
• PMP certification preferred
• BCSI or other data center specific certifications desired
• Expert level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications
• Experience working with material vendors, and inventory management/vendor managed inventory (VMI)
• Ability to create specifications and scopes of work
• Expert level proficiency in the use of MS Productivity tools, including Word, Access, Excel, Visio
• Expert level proficiency with project management software
• Working knowledge of Cost Accounting
• Experience in customer deployments in Colo or Hosting industry
• Proven ability to project manage effectively, and to take corrective action when needed
• Working knowledge of mechanical, electrical and plumbing systems supporting a critical environment
• Able to effectively respond, verbally or written, to sensitive issues, complex inquiries or complaints
• Excellent verbal and written communications skills
• Able to make effective presentations and respond to questions from groups of clients, customers and the general public
• Customer service skills
• Ability to track costs for all projects, using purchase orders and other tracking methods
• Ability to analyze and solve problems involving several options with limited information
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently
• Requires advanced analytical and quantitative skills
• Demonstrate ability to work effectively in a fast-paced, mission critical facilities environment
• Strong organizational skills, attention to detail and openness to new ideas and procedures
• You should also be willing and able to travel approximately 35-50% of the time.

A bit about usDigital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITALxc2xae, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDxxc2xae) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.To learn more about Digital Realty, please visit or follow us on and .A bit about our Digital teamOur Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.What we can offer youOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.Our Compensation PhilosophyDigital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.This is an exciting time to join our business so apply now and make your mark on our future.Notes:The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Digital Realty