Job Description

Indoor Sales Executive/ Customer Service / Freight forwarding / Fort Canning * 5 days, 9am- 5.30pm * Address: Clemenceau Avenue (Fort Canning) * Salary: $3000 -$4000 + $120 phone allowance Indoor Sales Executive/ Customer Service / Freight forwarding / Fort Canning 5 days, 9am- 5.30pm Address: Clemenceau Avenue (Fort Canning) Salary: $3000 -$4000 + $120 phone allowance Job scope: Attend to client and overseas offices/agents as well as handle sea/air/land import and export enquiries Source and maintain rates from hauliers, shipping lines, overseas agents/offices and subcontractors Coordinate and follow up of shipment arrangement (air freight/sea freight/trucking), which includes but not limited to: Work closely with sales personnel Prepare quotation and carry out rates negotiations with shipping lines/ co-loader, etc Check/ compare on the most economical of shipping documents Responsible for documentation of shipping documents Ensure all parties are kept informed on progress of shipment (collected/ shipped/ arrived/ etc) Issue job sheets based on selling/ costs agreed Check and verify incoming, job-related invoices which will be handover to finance department for further processing Working with Finance and Business Development team on payment issues/job-related invoices and follow up on payment with clients Support the sales strategy, development of new business as well as coordination of Business Development shipments and existing business penetration Generate reports on quotes' success and failure rates complete with clients' and subcontractors' feedback Requirements: At least 4 years of relevant experience in the freight forwarding industry Solid experience in dealing with customer as well as good communication skills Very good proficiency with Microsoft Office Tools (Word, Excel, Power Point, etc.)