Job Description

Designation: Asst. Technical Manager

Job Responsibilities:

Responsible for all aspects of Microsoft 365 project implementation from initiation to implementation and maintenance, to meet clients' business objectives Prepare project plan and work with user to gather requirement based on the understanding of the business needs to meet the requirement. Prepare technical specification and tender documentation based on user's requirements. Perform budget estimation of projects and the required funding documentation based on the proposed design of the project. Assess and recommend emerging technologies and products to meet present and future business needs. Obtain the necessary approvals for all project requirements. Manage installations, upgrades and configuration of Microsoft 365, enterprise mobility and security suite and on-premise servers and network equipment (e.g. Windows Server, HyperV, Fortigate firewall, Cisco switches) Maintain and optimize local computer networks, servers, and Microsoft cloud services Oversee data backup and system security operations (e.g. firewalls, access control) Assess system performance and recommend improvements Work with business to improve applications usability and features Resolve issues escalated by business and end users Ensure data is handled, transferred, or processed according to legal and company guidelines Control costs and budgets regarding IT systems Develop IT policies and practices

Requirements:

Degree in Computer Science, Computer or Electronics Engineering or Information Technology Certification in IT Project Management / Project Management Professional Certification will be an added advantage At least 5 years of relevant IT experience in analysis, consulting, project management, designing, deploying, and managing enterprise level ICT network and systems infrastructure At least 5 years of experience with system installation, configuration, and analysis Experience in network security and/or development of IT technical architecture plans will be an added advantage Excellent communication (both oral and written), presentation, negotiation as well as strong project, vendor, and contract management skills Pro-active, dedicated, and responsible self-starter with an analytical mindset Strong customer orientation and multi-tasking capabilities Good knowledge of servers/networks/desktop/IT security and ICT operations Good knowledge of data protection operations and legislation (PDPA) Leadership and organisation skills Able to multitask and work in fast-paced environment Independent yet a strong team player * Problem-solving aptitude