Job Description

Infrastructure Engineer (Catalyst Poly Graduate Programme)

Date: 18-Jul-2022 Location: Singapore, Singapore Company: Singtel Group
About NCS
NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.
Will you be part of the extraordinary?
We're guided by our vision of advancing communities, and bringing people and technology together to make the extraordinary happen. NCS creates end-to-end technology solutions and services clients with its Next capabilities of digital, cloud, platforms as well as core offerings in Applications, Infrastructure, Engineering and Cyber Security, working on projects that impact millions every day. With our passion to innovate, you can tell that we're more than ready to meet the future. Join us and be part of this extraordinary journey too.
Your role is only the beginning
At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in, training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together. Our Catalyst diploma graduate work study programme will enable you to kickstart and advance your professional career to attain a Bachelor’s degree with selected Universities. To broaden your perspectives, we also have multiple ‘playgrounds’ that work as Project Teams, Client Tribes, Strategy Groups and Centres-of-Excellence based in Singapore, Shenzhen and Melbourne. And if there are any ideas or projects that interest you, we’re always listening and ready to play.
As part of the programme, you will gain valuable hands-on experience in one of the following domains:
Cloud

• Assess and incorporate ITIL standards and process into Private/Public Managed Cloud & Containers platforms to align with the industry best practices
• Operate and manage cloud and containers technologies that incorporates products, tools, self-service portals and automation
• Work with both practice/project managers and account team to design/develop, and deliver Cloud and Container Managed Services, Migration and Project Delivery

Systems

• Responsible for infrastructure systems sizing, design, implementation, testing and maintenance of proposed solutions
• Provide support to clients on a variety of system technologies including Microsoft Windows Server OS, Unix/Linux OS, Enterprise Storage and Backup, Protection, Middleware, Automation and Container technology

Database

• Perform DB Infrastructure installation, configuration, operations and maintenance activities
• Check and troubleshoot basic DB Infrastructure issues and take necessary actions to resolve the issues based on pre-defined SOPs and processes
• Proactive and vigilant in monitoring, managing the system DB Infrastructure and addressing issues that may arise

Network

• Support network planning, design, implementation, and performance optimization of Wired Network infrastructure, Wireless Network infrastructure, Network Security, Cabling, and Network Vulnerability Assessment
• Support network daily operational tasks such as Network infrastructure health check, move/add/change/delete request, ad-hoc support for implementation roll out, upgrades of OS and software, supporting network infrastructure on special occasions (E.g. NDP)
• Maintain network infrastructure and Resolve infrastructure incidents

Software Defined Platform

• Deliver stable, efficient, and reliable Cloud Infrastructure and operations that meet or exceed stipulated Service Level Agreement (SLA)
• Support design, implementation and testing of private / public Cloud Infrastructure
• Support service provisioning and configuration management via Infrastructure As Code
• Provide support to end users on a variety of system technologies including Microsoft Windows Server and Linux OS
• Perform daily performance monitoring, analyse and maintenance to ensure Cloud Infrastructure performed according to SLA
• Assess and incorporate the ITIL standards into Private/Public Managed Cloud platforms to align with the industry best practices
• Incorporate continuous improvement process in operations to improve the resiliency, security, performance, and cost of cloud infrastructure

What should you have:

• Diploma in Computer Science or related IT/Engineering fields
• Diploma graduate with less than two years of relevant working experience
• Positive attitude, eagerness to learn, good team player and highly collaborative

NCS Make extraordinary happen