Job Description

Summary;

This role focuses on managing and supporting IT infrastructure for healthcare industry, ensuring all network and equipment requirements are effectively met. The position involves overseeing the End- User Services (EUS) team, coordinating equipment procurement, installation, and maintenance, and maintaining high standards of service delivery to ensure smooth technological operations within a healthcare environment.

s;

Collaborate with internal and external stakeholders to define network, IT infrastructure and equipment requirements, and develop comprehensive project plans to meet the technological needs of the event Oversee End-User Services (EUS) department, managing their on-site schedules and dashboard reporting. Lead and guide the EUS team in efficiently addressing user tickets related to hardware, software, networking, etc. Manage endpoints staging and onboarding to device management systems & endpoints asset management records. Ensure adherence to timelines, budgets, and quality standards.

Equipment Requirements;

Understand and define the network specifications to meet the requirement of different functional area's Oversee the supply, setup, and maintenance of IT equipment required for the event, including hardware, software, and networking devices

Equipment Installation and Configuration;

Oversee the installation, configuration, and connectivity of IT equipment for proper integration.
Ensure IT Systems are secure, scalable and meet event requirement

Maintenance and Support;

Develop and implement risk management strategies to mitigate potential technology-related disruptions and ensure the reliability and stability of IT systems and equipment during the event. Establish maintenance schedules, conduct inspections, and coordinate repairs or replacements. Develop and maintain documentation of all related processes and procedures Recommend and evaluate technology upgrades and refresh to maintain optimal performance and security

Security and Compliance;

Collaborate with IT security teams to implement security measures and provide assistance in security investigations to ensure compliance with regulations and policies.

Vendor Management;

Build and maintain relationships with vendors and service provider Negotiate service contracts and ensure effective communication for timely support and maintenance according to service levels.

Budget and Asset Management;

Manage the IT equipment budget, forecast expenses, and optimize Assist in implementing equipment asset management strategies, including monitoring lifecycles and tracking inventory.

Job Requirements;

Bachelor's degree in Computer Science, Information Technology, Cybersecurity or related field; Master's degree preferred. Proven experience in cybersecurity architecture, infrastructure design, and implementation. Strong knowledge of cybersecurity principles, standards, and best practices. Experience with security technologies such as PAM, IAM,firewalls, intrusion detection/prevention systems, SIEM, endpoint protection, and encryption. Certifications such as CISSP, CISM, CEH, or equivalent are highly desirable. Proficiency in network and system administration, including experience with cloud platforms (e.g., GCP, AWS, Azure). Familiarity with DevSecOps principles and practices. Project management skills o Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. * Highly driven and keen learner