Responsible for daily infrastructure operations, maintenance, and performance monitoring. Provides technical support, troubleshooting, and ensures system reliability. Required to work on standby, including nights, weekends, and public holidays.
Key Duties:
Monitor and maintain IT infrastructure performance and system availability.
Perform routine maintenance, configuration, and minor repairs on hardware and software.
Assist with system testing, upgrades, and deployment of new infrastructure.
Act as first point of contact for infrastructure incidents; troubleshoot and escalate when needed.
Document issues, resolutions, and update maintenance procedures.
Track service performance and support continuous process improvement.
Requirement:
At least Diploma or Degree in Computer Science, with 2-3 years in deploying and maintain Server and Backup in Windows and Linux environment.
Experienced with Microsoft Server, SQL Server.
Experienced with Virtualisation (VMware and Microsoft Hyper-V).
Experienced with End User Computing.
Experienced in Cyber Security such as discover vulnerabilities.
EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)
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