Job Description

We are looking for an experienced In-Store Department Manager (Category Sales) for one of our clients in high street fashion. Job Type: Full-Time Salary: Up to S$4,000 per month + Incentives Location: Multiple Locations


You will be responsible for Category Sales, Customer Service, Profitability and Inventory Management. You will be managing a team within a department according to the company values, standards, policies & procedures, and is responsible for all people management functions

Think you have what it takes?

• Sales Management

• Responsible for achieving category sales target by following store sales plan and managing daily, weekly and monthly sales operation
• Analyzing sales reports, indicating key issues, making a development plan
• Ensure excellent customer service and provide excellent customer journey
• Product Management
• Responsible for new product and visual merchandising
• Tracking product sell-through and making sales plan by analyzing product information and relevant data
• Assist to perfect product management process
• Effectively control and manage inventory
• Routinely report sales to Store Managers
• Operation Management
• Monitor daily shift work and ensure smooth store operation
• Ensure store operation under company standard process and procedures
• Ensure that all store VMs follow through with the company's SOP
• Monitor and manage VM routinely to provide customer high standard satisfaction at any time
• People Management
• Coach and train Sales Associates; ensuring that they are able to complete tasks independently
• Assist in store management to build Sales Associate development plan
• Daily store operations

What’s Required?

• Diploma or above with at least 3 years retail experience, working in apparel business is preferred
• Ability to provide leadership, motivate and develop staff through company values
• Excellent written and verbal communication skills
• People and customer service oriented
• Proactive in driving sales by creating selling opportunities
• Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
• Proven organization and analytical skills
• Ability to work strategically, tactically and operationally
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Ability to provide feedback in a constructive and professional way
• Experience in administrating progressive discipline processes and performance management including handling conflict and resolving problems constructively
• Bilingual in English and Mandarin as need to liaise with Mandarin-speaking peers

Ready to Start?