Job Description

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Job Category

Sales

Job Details

Lead Solutions Engineer/Principal Solutions Engineer - Insurance and Banking Salesforce Industries | Singapore or Australia Based Salesforce Industries is hiring an experienced Principal Solutions Engineer to help sell our Insurance and Banking Verticals Industry Applications. Our Principal Solutions Engineer are deep product and industry experts who are teamed with our account executives to develop sales strategies and solutions that address customer needs in new and existing accounts. This role will interact primarily with Fortune 1000 (Enterprise) clients and will require effective communication skills, the ability to deliver dynamic software demonstrations and a confident knowledge of the related industry processes and best practices. This role requires that you be experienced and comfortable working with deals of all sizes and comfortable interacting with levels ranging from individual contributor to CEO’s of large corporations. Primary responsibilities include:

• Providing pre-sales/SE leadership in a teaming environment

• Articulating the Salesforce Industries value proposition and vision to our prospects and customers in our Insurance vertical.

• Configuring and presenting software demonstrations that are both functionally compelling and most importantly, relevant to the specific business processes of interest to the customer/prospect

• Developing technical peer relationships in key accounts

• Prior experience working with Salesforce, Siebel Industry Applications or other Insurance or Banking specific applications is preferred, along with deep industry expertise in the target vertical of Insurance and Banking.

Additional Responsibilities & Expectations

• Understand customer needs through the detailed discovery of their industry business processes to identify value and challenges that can be addressed with the Salesforce Industries platform

• Develop high-quality presentations, proposals, and software demonstrations for a specific customer/prospect

• Work with the sales team to build, manage and maintain customer relationships

• Work closely with the Sales Director and Director of Solution Consulting to prioritize opportunities

• Be responsible for the 'technical win' by providing functionally compelling and relevant demonstrations

• Provide customer feedback to the product management and engineering teams to capture new customer requirements and enhancements

• Lead and collaborate with interdisciplinary project teams

• Provide recommendations for overcoming technical sales objections

• Bias to making those around you successful; you are comfortable working as a team player and a mentor in a fastgrowing organization

• Contribute to building a positive, can-do, high-performance culture

• Demonstrate a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations

Experience

• 5+ years of Insurance or Banking industry software sales consulting

• Proven success as a solutions engineer at other software companies

• Industry domain experience in Insurance or Banking is required

• Experience working in a fast-moving, agile company and sales team

• Experience configuring and demonstrating the Salesforce Sales or Service Cloud Apps, or a similar leading CRM application is preferred

Skills

• Strong understanding of modern systems architecture including on-premise and Cloud-based systems

Technical proficiency with salesforce configuration and components (service cloud and force.com including APEX, VisualForce, and lightning components) Familiarity with modern web and mobile front-end systems including the tools, processes, and technologies behind a company’s digital strategy (for example Angular, CSS, and JavaScript)

• Expert knowledge of the complete sales lifecycle with extensive experience responding to sales RFIs / RFPs and configuring software demos at very high levels of quality

• Capability to translate business requirements into compelling software demonstrations

• Excellent leadership, communication, and teamwork skills

• A high degree of confidence in presenting software demos and leading technical pre-sales discussions

Desired Certifications / Qualifications

• Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field, or equivalent experience

Accommodations

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