Insurance Claims Executive Lw
Singapore, Singapore
Job Description
Our Client (Automotive Agent) is looking for an Insurance Claim Advisor to join their team.
Position: Insurance Claims Advisor (Automotive) Salary: $2,400 - $3,200 + OT + Incentives Location: West Working Hours / Days: 8.00am - 6.30pm (Mon - Fri) / 8.00am - 12.30pm (Alt Sat Off)
Responsibilities:
- Provide optimum customer service to maintain and enhance existing Body & Paint services
- Provide prompt inquiries involving motor claim procedures, repair costs, factory warranty etc
- Provide clear cost estimates and keep customer informed of work progress
- Conduct service delivery to the customer by clear job explanation and associated charges and perform post-repair follow up
- Put up special parts indent and follow up with customer to ensure outstanding jobs are closed
- Customer Satisfaction Index (CSI) consistently meets both individual and Department targets
- Advise customers on jobs done, charges and collection times
- Upsell relevant car accessories product to customer
- Participate in other ad-hoc duties and project
- At least 2 years of related working experience in the Automotive industry
- Min Diploma or Advance Diploma in Engineering (Mechanical) or equivalent
- Relevant experience in Motor Claims
- Good communication and interpersonal skills
- Posses VALID Class 3 driving license
- Patience, empathy and a clam organised approach to problem solving
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Job Detail
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Job IdJD1315392
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned