Intern, Customer Relations
Central Region, Singapore, Singapore
Job Description
About Us
CapitaLand Group (CapitaLand) is one of Asia\xe2\x80\x99s largest diversified real estate groups. Headquartered in Singapore, CapitaLand\xe2\x80\x99s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Responsibilities
- Assist the team with customer feedback analytics and reporting
- Assist to administer the global staff recognition awards, working with cluster HR partners.
- Support the team in planning, developing and executing relevant service campaigns/initiatives (e.g. Ascott Moments Week) to drive and build branded service culture
- Review and update current standards and guidelines
- Manage customer feedback via CR mailbox and ECMS.
- Provide administrative support for POP properties (ECMS/GSS and ReviewPro ORM systems)
- Other ad-hoc duties where required
- Preferably a diploma/degree in Marketing Communications or Business or Sociology or Hospitality Business (with exposure to data analytics)
- A passion/heart for service
- Excellent verbal and written communications skills
- Ability to multitask in a fast-paced environment
- Ability to work independently and in teams
- Proficient Microsoft Excel and Microsoft PowerPoint skills
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
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Job Detail
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Job IdJD1367015
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCentral Region, Singapore, Singapore
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EducationNot mentioned