Job Description

The Mercedes-Benz Group AG (former Daimler AG) is one of the world\'s most successful automotive companies. With Mercedes-Benz AG, we are one of the leading global suppliers of premium and luxury cars and vans.

Our founders, Gottlieb Daimler and Carl Benz, made history by inventing the automobile in 1886. As a pioneer of automotive engineering, Mercedes-Benz sees shaping the future of mobility in a safe and sustainable way as both a motivation and obligation. The brand with the three-pointed star pursues the goal to go all electric. Shifting from electric-first to electric-only, we are accelerating toward an emissions-free and software-driven future.

We are present in nearly every country in the world and have production facilities in Europe, North and Latin America, Asia and Africa. In addition to Mercedes-Benz, the world\'s most valuable luxury automotive brand (source: Interbrand study, 20 Oct. 2021), Mercedes-AMG, Mercedes-Maybach, Mercedes-EQ and Mercedes me as well as the brands of Mercedes-Benz Mobility: Mercedes-Benz Bank, Mercedes-Benz Financial Services and Athlon.

Mercedes-Benz is proud to be Singapore\xe2\x80\x99s #1 luxury automotive brand for nine consecutive years. Be part of our success story. #Mercedes-BenzSG

It\'s all about the Star!

We offer you the opportunity to gain exposure and experience on how a multinational corporation is driven by diversity, commitment and passion \xe2\x80\x93 especially in the company that invented the automobile and has been innovating ever since. You can look forward to a series of varied assignments within challenging projects where you work independently and give you insights into the organizational and productive processes of a globally operating automobile manufacturer.



Immediate, priority full-time internship, 6 months commitment

We are looking for a motivated Customer Success Intern who can assist in bringing value for customers and potential customers of an IT digital product developed based on blockchain technology. You will work in a fast-paced environment with a diverse team, gaining exposure to emerging technologies.

• To develop outstanding and innovative technology, as the means to solve our customers\' problems
• To consistently exceed our customers\' expectations. We strive to deliver the best possible customer experience, from the smallest detail to the largest deal.
• Participate in calls and sharing sessions with customers and potential customers
• Assist in servicing existing accounts by tracking and monitoring progress through sales funnel planning
• Ensure system accuracy through regular upkeep of notes and information in the CRM tool
• Create and manage user guides, ensuring an up-to-date documentation aligned with the latest product releases
• Collaborate with closely with the Product, Business and Marketing teams to ensure customer feedback is communicated and addressed within the team

Job qualification:

• Excellent interpersonal and communication skills, written and verbal
• Currently a full-time student for a degree program from a reputable university
• Have strong administrative and organizational skills to assist with the operational aspects
• Interest in decentralized applications (dApps) or Blockchain
• Highly motivated team player
• Customer-centric mentality

Application Instructions

Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

InternSG