Job Description

The Singapore Red Cross is a homegrown humanitarian organisation, dedicated to relieving human suffering, protecting lives and dignity and responding to emergencies since 1949. We serve the vulnerable through our blood donor recruitment programme, home and day activity centre for the disabled, elder aid, transport aid, family life aid, community health on wheels and community first aid. We build capacity and resilience through our training academy, and volunteer and youth development. Beyond our shores, we mobilise and translate contributions from the donor community to relief and recovery, rehabilitation and reconstruction efforts, with the aim of helping communities affected by disasters.JOB PURPOSEPart of the fun & dynamic Social Enterprise (SE) team members to manage the operations at the Red Cross Shop to achieve fundraising targets, and sustain the social enterprise to support the Singapore Red Cross\' mission in serving the vulnerable community. Red Cross Shop is a part of SRC\xe2\x80\x99s Resource Development (RD) department, which fundraises and generates revenue through social enterprises.PRINCIPAL ACCOUNTABILITIES1. Operations & Marketing\xe2\x97\x8f Implement seasonal sales, pop-ups/outreach and online sales mechanisms such as livestreams to drive sales and increase customers\xe2\x80\x99 footfalls.\xe2\x97\x8f Contribute to the growth and development of the shops by supporting and implementing business ideas, and securing and increasing corporate donors.\xe2\x97\x8f Assist in the curation as well as marketing and publicity of the Shop, including publicising stocks, location, and recognising corporate, group and individual fundraisers.\xe2\x97\x8f Teamwork with staff / volunteers in managing the shop\xe2\x80\x99s operations and internal and stakeholders such as in-store inventory management, retail platforms and business development.\xe2\x97\x8f Maintain the shop protocols and SOPs such as ensuring compliance to financial and administrative requirements in handling the shop sales and inventory process.2. Donor-in-kind Management\xe2\x97\x8f Source for donations in-kind with new and existing donors / partners\xe2\x97\x8f Build and maintain close ties with donor / partners, and ensure all collections are completed promptly and in a timely manner\xe2\x97\x8f Collection and issuance of donated items, including the documentation, recording and safe-keeping\xe2\x97\x8f Manage the daily schedule of donation pickups with the logistician(s)\xe2\x97\x8f Coordinate with internal stakeholders such as Admin and Volunteer Management for logistical and volunteer support3. Any Other Duties\xe2\x97\x8f Handle feedback and enquiries for matters pertaining to the shop.\xe2\x97\x8f Undertake and support any other assignments required by RD Dept.Job Requirements:Qualification\xe2\x97\x8f Undergoing studies for Certificate/Diploma in Marketing, Events Management, Retail Management, Social Enterprises or equivalentSkills and Knowledge\xe2\x97\x8f Good communications and interpersonal skills, able to relate and work well with people of diverse backgrounds\xe2\x97\x8f Customer oriented, Self motivated, independent, resourceful, meticulous, honest and reliable\xe2\x97\x8f Digitally-savvy and interested in social enterprises and events managementApplication InstructionsPlease apply for this position by submitting your CV to " ". Thank you. Looking forward to meeting you!

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