What the role is:The Government Partnerships & Engagement Group (GPEG) contributes to the development of a collaborative government that empowers partnerships and engagement (PE) with citizens for a better Singapore. It does this through the development of public sector capabilities in partnerships and engagement, external partnerships and the design and organisation of Whole-of-Government (WOG) PE initiatives. Within GPEG, the Planning & Development (P&D) team drives the development of public sector PE capabilities in the areas of PE policy, organisational capacity, workforce planning and development, and stakeholder management and engagement. As an intern of the Government Partnership and Engagement Group (GPEG), you will play a vital role in supporting whole-of-government efforts in fostering active citizen participation. Your responsibilities will include refining stakeholder management strategies and streamlining processes to enable effective engagement. You will contribute to the development and maintenance of our stakeholder engagement systems, conducting studies to identify areas for improvement in the management process. Additionally, you will help enhance operational efficiency by developing and updating standard operating procedures, workflows, and training materials.What you will be working on:The intern will be supporting our ongoing efforts in stakeholder management, process improvement and documentation. You will dive into the world of stakeholder management and help us streamline our processes. Your main tasks will include: xe2x80xa2 Reviewing and updating our stakeholder database to ensure accuracy and completeness xe2x80xa2 Conducting user journey studies to understand their experiences and identify opportunities for streamlining and improving processes xe2x80xa2 Assisting in refining our system documentation guides xe2x80xa2 Creating easy-to-follow instructional videos to guide users through our systems In this role, you will gain experience in: xe2x80xa2 Understanding data management practices xe2x80xa2 Developing technical writing skills xe2x80xa2 Learning how government manage relationships with various stakeholders xe2x80xa2 Understanding effective internal communications within a professional environment xe2x80xa2 Applying process improvement techniques in a real-world context.What we are looking for:
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