Job Description

• The inside sales representative will partner the external sales representatives to serve our customers and deliver a high-level of service to them. The role is an important customer connector and relationship builder.
• Attend swiftly to customers' enquiries and provide the needed support via phone, email and various communication platforms as required.
• Proactively contact new and existing customers to canvass for new product sales leads or give advice on general product queries.
• General daily work will include generation of product offers including SAP quotations, giving basic product recommendations and CRM sales lead creation.
• Close teamwork with external sales on large project tenders and bids to produce tender proposals and ensure smooth project execution.
• Basic 1st level product/tech enquiry support: Advice customers on basic technical enquiries (e.g. technical documentations, dimensions, pressure ratings and materials compatibility queries etc.), forwarding complex questions when necessary to internal technical specialists
• Project coordination: Support external sales in overseeing project tracking and execution as necessary.
• Work with backoffice department to ensure timely material availability and smooth site deliveries.

Requirement

• Experienced in inside sales / customer service and /or Technical Sales preferably from piping/ valves/ fittings / pumps or related industry
• Team lead experience is preferred
• Good communication skills
• Diploma in mechanical engineering or related technical education.
• Knowledge of ERP Systems such as SAP or equivalent.
• CRM usage experience will be a plus.
• AutoCAD skills an advantage for Senior roles.
• Location Tampines (10 mins walk from the Tampines West MRT station)

HR Affiliates; EA No: 10C3060; ROC No: 53164100KJob Types: Full-time, PermanentSalary: $4,500.00 - $5,800.00 per monthSchedule:

• Monday to Friday