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Details of the Division and Team
Deutsche Bank\xe2\x80\x99s Wealth Management business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.
The business are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager.
What we will offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That\xe2\x80\x99s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
Flexible benefits plan including virtual doctor consultation services
Comprehensive leave benefits
Gender Neutral Parental Leave
Flexible working arrangements
21 days of annual paid leave, plus public holiday & Flexible Working Arrangement
Your key responsibilities
Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
Understanding of all desk administration and ability to manage the meetings and travel arrangements of Private Bankers
Understand client requirements and assist Private Bankers in daily maintenance of account relationships
Act as the client key interface over initiation of clients\' instructions, monitor funds for payment, prepare clients\' fax instructions, forms and loan disbursement instruction
Ability to understand issues and appropriately escalate to Management in a timely fashion
Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant
Your skills and experience
3-5 years of relevant client service executive and sales support experience supporting the relationship managers at Associate level
Working experience from Private Banking or Wealth Management business is a must.
Strong team player, also able to meet tight deadlines and multi-task
Self-motivated and goal orientated and a \xe2\x80\x98can do\xe2\x80\x99 personality, who is able to work in a high paced environment
Fluent (written and oral) in English
Meticulous, methodical and concise, with a strong attention to detail coupled with a good sense of integrity.
Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must.
Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement may apply.
How we\xe2\x80\x99ll support you
Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
Training and development to help you excel in your career
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network. Click to see what we do.
Deutsche Bank & Diversity
Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
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