Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Summary: What you need to know about the role

Tech Risk Oversight lead helps oversee the technology risks for a full spectrum of information technology services for PayPal in Asia-Pacific and LATAM. Based in Singapore and part of a cross functional team, this roles focus is on leading the risk management and oversight of design, architecture, and execution of technology infrastructure and initiatives in the regions. In partnership with risk management and compliance colleagues this individual will also play a key role in compliance, regulatory reporting and regional governance processes.

Meet our Team

This role is part of Technology and Infosec Oversight org, reporting to the Head of TISO for Asia-Pacific and Americas markets. The team comprises of Heads of Tech and Security Oversight officers for key markets for PayPal like China, Australia, Japan, South East Asia, India, Hong Kong etc. The individual will work closely in this role with Office of the CISO as well as the CEO of the International HQ based in Singapore. Key stakeholders for the role will include Risk management, affiliate servicers (outsourcing), Market compliance, Enterprise cybersecurity and CIO office.

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Your way to impact

The Tech Risk Oversight lead will provide the leadership for all aspects of information technology oversight that support PayPal\'s business objectives and requirements in Asia-Pacific and LATAM. A key objective is to establish oneself as a key member of PayPal APAC-CISO\xe2\x80\x99s leadership team, while functioning as an effective member of the Technology organization. In particular, the incumbent must work with senior leadership from different parts of the business including sales, risk, compliance, legal, outsourcing, human resources, facilities, and others.

Your day to Day

Develop and direct the organizations\xe2\x80\x99s overall technology risk management strategy and ensure it is aligned with business objectives including but not limited to cloud, M&A, emerging tech, etc.

Support compliance of the IT function with regulatory requirements,

Work closely with department heads and managers to identify, assess and manage risk management strategies within organisations\xe2\x80\x99s appetite,

Perform periodic reviews of the IT function through regular testing and monitoring,

Provide the Enterprise Risk Management team with relevant input and documentation as part of the ERM periodic risk reports,

Support the audits of regulated entities on technology related matters,

Liaise with global colleagues for the evaluation, deployment, and management of all technology risks for PayPal and all its subsidiaries

Technology watch on trends and issues within the Tech and Fintech sector,

Review compliance with the IT policy,

Escalate issues to the risk committee for resolution or mitigation of IT issues.

In addition, the duties of the role require ensuring:

Manage adherence to disaster recovery best practices and local regulations regarding storage of customer data,

Appropriate systems and network infrastructure is in place to support current and projected PayPal business,

High availability of critical systems are sustained,

Operational integrity is maintained, including processes to support proper hardware installation, server builds and systems monitoring,

Appropriate service management procedures are in place and followed,

Software development lifecycle exists in product development groups to safeguard the integrity of the core applications,

Compliance with regards to data privacy, data retention and audit trails requirements,

Disaster recovery plans are in place and adequate for the requirements of the organization, including obtaining copies of validation/testing results that ensure DRP configuration works in practice as expected.

Appropriate IT change and configuration management are in place between the service providers and the IHQ prior to their connection to production networks

Proper tools and processes are in place to ensure confidentiality of data as required by various applicable regulations

What you need to bring

Bachelor of Science in computer Science, Electrical Engineering, or equivalent,

A minimum of 10+ years of technology experience, with specific focus on IT Management (or related concepts, such as regulatory compliance, IT risk management), in companies with a significant online business, multiple business units, and multiple products,

Proficiency in written and spoken English, Mandarin language skills will be considered as an asset,

Technical experience including service oriented architecture, telecommunication, network and operating systems, application and project management, IT infrastructure planning and development,

Experience with regulatory requirements in the area of information technology in Financial sector in APAC and/or LATAM.

Experience in IT disaster recovery planning (DRP) and in business continuity planning (BCP),

Knowledge of business design and engineering (people, processes and systems) in companies with a significant online business, multiple business units and multiple products,

Ability to work with geographically distributed teams,

Ability to effectively prioritize and execute tasks in high-pressure environments,

Ability to present ideas in business-friendly and user-friendly language and proven resource management skills,

Strong influencing, negotiation and relationship building skills, ability to interface internally and externally to ensure successful, high-quality outcomes,

Strong analytical skills, excellent problem solving skills, ability to think strategically and act tactically,

The ideal candidate will have achieved one or more of the following certifications:

PMP \xe2\x80\x93 Project Management Professional

ITIL \xe2\x80\x93 Certified in IT Infrastructure Library

Additional :

Subsidiary: PayPal

Travel Percent: 0

Our Benefits:
At PayPal, we\xe2\x80\x99re committed to building an equitable and inclusive global economy. And we can\xe2\x80\x99t do this without our most important asset\xe2\x80\x94you. That\xe2\x80\x99s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:
to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Any general requests for consideration of your skills, please

As part of PayPal\xe2\x80\x99s commitment to employees\xe2\x80\x99 health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

PayPal