Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.






Working Arrangement Hybrid Role and Responsibilities Investment Onboarding

• Validate Security Master File data fields in the Deal Origination System (Dealgen) for all private asset classes (private debt, term loans, alternative investments, private equity) against source documents for accuracy and completeness to ensure proper setup of the SMF in the Accounting Book of Record (SCD).
• Work closely with Chief Operating Office (COO) to resolve any discrepancies.
• Provide evidence of approval of all Security Master Setups in accordance with established SOX Control(s).
• Maintain approvals and supporting documents for audit purposes.

Cash & Settlements

• Monitor cash transfers, outgoing wires, income / principal payments within the Private Placement portfolios. This process includes domestic and international transactions.
• Identify any potential exposure to the company, relay the information to senior management and take or recommend corrective action.
• Monitor suspense, payables and receivables to ensure items are cleared in a timely and accurate manner.
• Work closely with Private Debt / Equity Groups to ensure support is provided and received in order to keep processes running efficiently.

• Resolve high priority, complex issues resulting from inquires of various departments throughout the organization.
• Adhere and reinforce the daily procedures to meet SOX Audit requirements.
• Create and maintain strong working relationships with internal / external customers and participate in meetings as required.
• Co-ordinate and assist with Internal / External Audit and other projects as required.
• Improve efficiency and effectiveness by identifying areas of process improvements through automation and new processing tools.
• Provide day to day support to immediate team members as well as other areas within Securities Operations.
• Participate with inter-department training.
• Develop and document processes and policies to support team projects and when necessary provide training for new employees.

Additional Responsibilities include:

• Ability to interact with different levels of management to support initiatives of our division.
• Meet with manager to conduct self-performance appraisals and identify development needs and areas of improvement.
• Recommend and influence solutions to help improve and simplify business processes

Knowledge/Skills/Competencies/Education:

• Preferably a graduate of any business-related course (Finance, Accounting or Management).
• 2-3 years relevant experience in Private Markets with emphasis on cash management- preferable with a banking organization
• Good understanding of the investment management industry and a strong desire to acquire additional industry knowledge
• Demonstrated ability to work in an environment where procedures and controls are required
• Strong computer skills, with ability to learn and easily adapt to new application
• Knowledge of MS office. Understanding custodial banking systems (DTC, CIBC Mellon, State Street Bank, etc.)
• Candidate must have strong technical, analytical, organizational, and problem-solving skills
• Client focused with the ability to understand the requirements of clients
• High level of accuracy, and attention to details
• Ability to react quickly and meet tight deadlines maintaining accuracy and thoroughness
• Excellent English skills, both oral and written, with strong comprehension skills to effectively communicate with internal and external parties
• Demonstrate initiative and team player
• Ability to adapt to changes, and set priorities

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today. About John Hancock and Manulife John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com . One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com . Manulife is an Equal Opportunity Employer At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .