Job Description

COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
DESIGNATION : IS Administrator / Senior IS Administrator (SAP Basis), IITS

RESPONSIBILITIES

• Administer and provide assistance / day-to-day operational support for both on-premise and cloud software solutions (e.g. SAP, Documentum).
• Manage the security and performance of enterprise applications using tools like HP WebInspect, HP Fortify, Burp Suite, Web Application Firewall and SlikPerformer.
• Play a project leader role for in-house system implementations.
• Manage small to medium-scale outsourcing projects. Responsible for preparing tender / RFQ specifications, evaluation and implementation of the outsourced systems.
• Coordinate the design, release & deployment of systems with cross-functional team dependencies and impact.
• Coordinate and conduct User Acceptance Testing (UAT) and relevant training.
• Provide system documentation according to the Project Development Methodology.
• Conduct post implementation reviews to gather user feedback and schedule for enhancements and modifications.
• Evaluate software package / productivity tools and make recommendations.
• Participate in Information Systems Planning

QUALIFICATIONS

• Diploma / Degree in Computer Science or IT.
• At least 3 to 5 years of relevant work experience in installation and administration of relevant SAP. components (ECC, Fiori apps, Solution Manager etc.), patches and upgrades.
• Good knowledge in SAP Basis, security administration, client management, change management in ABAP and Java Stack.
• Good experience in administering cloud solutions and platforms.
• Knowledge in Documentum administration will be advantageous.
• Good knowledge of Windows platform and SQL Server.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication, interpersonal and project management skills.
• Strong analytical and problem solving skills.

OTHER INFORMATION
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary. #LI-JN1