It Administrator/ Tech Support

Work from Home, Philippines

Job Description

Technical Support & SolutionsNeolytix works with private healthcare practices nationwide and provides end to end business and technology services to our clients. We are looking for a versatile individual to join our team and help us in our growth journey.

  • Provide T1 Tech support and application specific support on complex issues
  • Maintains user setup, access and policies for Enterprise security using M365
  • Documents and maintains a security policy for desktops and mobile devices
  • Research and implement 3rd party automation for user provisioning and maintenance and general improvement of user experience in the company
  • Familiar with setting up and running automations using tools like Power automate
  • Works with other internal teams to research 3rd party apps feasibility for deployment in the organization
  • Monitor and manage performance of key systems
  • Establish SOP's and Guides for self service help for internal stakeholders
  • Manage new app related implementations - Planning, provisioning, training, roll out
  • Establish Company security policies and drive compliance
  • Driving automation and efficiency using AI or other automations
  • Source and manage vendor relationships for the enterprise
Job Type: Full-timeBenefits:
  • Work from home
Schedule:
  • Afternoon shift
  • Evening shift
  • Late shift
  • Night shift
Supplemental Pay:
  • Bonus pay
  • Performance bonus
Application Question(s):
  • Expected Salary
Experience:
  • MS365: 1 year (Preferred)
  • Tech support: 1 year (Preferred)

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Job Detail

  • Job Id
    JD1130864
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Work from Home, Philippines
  • Education
    Not mentioned